The Customer Service Representative serves as the primary point of contact for customers, providing support via phone, email, and chat. They are responsible for generating quotes, scheduling shipments, and collaborating with internal teams to ensure accurate service delivery.
CrossCountry Freight Solutions·Full Time·13 days ago
Canada, United States$21 - $22 per hour0-2 yrs expOthers
The Interline Specialist manages daily revenue splitting, audits shipments, and maintains open accounts receivable for partner carriers. They also collaborate across departments to resolve invoicing issues and provide support to the customer service team.
