CrossCountry Freight Solutions

Build and manage a portfolio of LTL freight customers through lead qualification and consultative sales. Focus on converting leads and maintaining long-term customer retention using a structured CRM process.

Manage insurance claims for auto liability, workers compensation, and physical property damage to ensure sound settlements and legal compliance. Recommend measures to reduce losses and coordinate with other departments to resolve escalated operational issues.

The Freight Brokerage Account Manager is responsible for managing and growing a portfolio of customer accounts while executing daily freight brokerage operations. This includes prospecting, onboarding, pricing, carrier procurement, and ensuring on-time delivery of shipments.