The Customer Service Representative is responsible for managing inbound and outbound calls to assist patients with medical billing, financial assistance, and payment processing. They must maintain production and quality standards while ensuring customer information remains confidential.
The Customer Service Representative is responsible for managing inbound and outbound patient calls to assist with medical billing, financial assistance, and account resolution. They must maintain quality standards, protect confidential information, and collaborate effectively with the team.
The Customer Service Representative is responsible for managing inbound and outbound patient calls regarding medical billing, financial assistance, and payment processing. They must maintain high quality assurance standards while ensuring accurate documentation and account resolution.
Handle inbound and outbound calls while meeting production and quality standards, assisting patients with medical billing questions, financial assistance programs, payment plans, and payments. Maintain confidential customer information, document interactions, schedule callbacks, and collaborate with the team while following company and client procedures.
The Insurance Authorization Specialist is responsible for verifying patient eligibility and benefits while reviewing clinical documentation. They will also manage the creation of authorizations and ensure compliance with regulatory standards.
The Customer Service Advocate is responsible for providing contact center support to Early Out Service clients. They ensure high-quality service delivery within the TruBridge support framework.
The Full-Cycle Biller manages end-to-end claims processing, billing, and collections for hospital and clinic facilities. This role also involves coordinating business office functions, training staff, and ensuring compliance with quality and production standards.
The Full-Cycle Biller manages claims processing, billing, and collections for hospital and clinic facilities while ensuring compliance with third-party requirements. The role also involves supervising business office functions, training staff, and maintaining high standards of quality and customer service.
The Team Lead oversees daily operational performance for assigned clients, serving as the primary liaison between facilities and internal delivery teams. They are responsible for monitoring revenue cycle KPIs, managing client relationships, and providing mentorship to staff to ensure operational efficiency.
The Coding Advocate is responsible for performing medical coding and data abstraction for various hospital visit types including inpatient, outpatient, and emergency services. They must ensure accurate code assignment, review claims for medical necessity, and maintain compliance with regulatory standards.
The Strategic Client Manager leads executive relationships for enterprise clients, focusing on revenue cycle performance, value realization, and solution integration. They are responsible for developing success plans, managing risks, and driving measurable financial and operational improvements across the client portfolio.
Acts as a liaison for hospitals and clinics to bill insurance companies and pursue the collection of all claims. Responsibilities include submitting claims, processing rejections, and managing denials to ensure maximum reimbursement.
Act as a liaison for hospitals and clinics to bill insurance companies for hospital-based and clinic services. Manage the full claims lifecycle, including submission, follow-up on unpaid claims, and resolution of billing errors.
The CAH Biller is responsible for managing UB-04 claims in a Critical Access Hospital environment, focusing on Medicare cost-based reimbursement and ensuring claim accuracy. This includes preparing and submitting claims, resolving edits and denials, and collaborating with various teams to maintain compliance.
