The Patient Advocacy Specialist will serve as a primary point of contact for Medicaid members, helping them navigate healthcare services and connect with community resources. They will document outreach, resolve barriers to care, and collaborate across teams to ensure an exceptional patient experience.
The Senior Provider Network Analyst will own the visibility layer for the Center of Excellence network by tracking performance and quality metrics. They will design recurring reports and dashboards while partnering cross-functionally to identify trends and risks.
Own the analytics pipeline for population health, focusing on claims records, eligibility files, and MAO-004 reconciliation data. Responsible for care-gap identification, billing reconciliation, and automating measurement cycles to ensure billing-grade accuracy.
The Manager, Growth and Reporting transforms complex healthcare analytics into executive-facing narratives and performance reports to drive client retention and expansion. This role bridges the gap between data production and client action, creating scalable reporting frameworks and business cases for wallet-share growth.
Establish the Customer Success function from the ground up, including playbooks, health-scoring, and reporting cadences. Serve as the primary strategic advisor to executive HR and Benefits leaders for Fortune 100 accounts to drive retention and growth.
Lead the end-to-end management of RFPs, RFIs, and security questionnaires to support commercial growth. Build and maintain a scalable proposal infrastructure and content library while coordinating with cross-functional stakeholders.
Build and scale the commercial operating foundation, serving as the operational backbone for Sales, Marketing, Finance, and Operations. This includes owning HubSpot administration, managing pipeline governance, and establishing scalable reporting and operating cadences.
Lead and scale the Protect Seniors population health program by managing the end-to-end value chain from data intake to outcome validation. Build and maintain strategic relationships with health plan and primary care provider partners to drive clinical and financial impact.
