Computercraft Corporation

Provide email support and technical troubleshooting for NCBI's customer engagement systems, specifically SciENcv. Collaborate with development teams to resolve recurring issues and create user-facing educational materials.

Provide email support and triage user inquiries for NCBI systems like SciENcv to ensure timely resolution of technical issues. Document recurring problems, conduct functional testing, and contribute to the development of user-facing educational materials.

The job involves contributing to the public good through civic tech or advancements in science and health. Candidates are encouraged to apply for future positions that align with their skills and interests.