Provide telehealth care to patients across various settings, including skilled nursing and long-term care facilities. Perform thorough patient assessments, develop effective care plans, and maintain accurate documentation while collaborating with care teams.
The Pharmacy Concierge Support Technician coordinates alternative pharmacy sourcing solutions for patients to ensure timely and cost-effective medication access. They serve as a liaison between patients, providers, and internal teams while maintaining accurate documentation in the case management system.