Provide high-level technical support and troubleshoot complex product issues while acting as a customer advocate to the product team. Develop and maintain third-party integrations and curate a public knowledge base to enhance the developer experience.
Cloudsmith
7 Remote Job Openings at Cloudsmith
Own the design and delivery of complex features and APIs end-to-end, from technical design through to production and operational support. Collaborate with product, design, and customer success teams to ensure system reliability, performance, and security.
Manage a portfolio of enterprise customers to drive platform adoption, realize value, and foster long-term strategic partnerships. Collaborate with cross-functional teams including Product, Engineering, and Sales to ensure a cohesive customer experience and influence product improvements.
Act as the technical face of Cloudsmith by building presence in open source communities and managing relationships with maintainers and partners. Produce high-quality technical content, including videos and blog posts, to support product launches and developer advocacy.
Own and execute regional field marketing strategies to drive pipeline growth through hosted events, partner activations, and trade shows. Collaborate closely with Sales and GTM teams to align field activity with target accounts and business outcomes.
Own the vision and product direction for software supply chain security, overseeing strategy across Policies, Continuous Security, and Provenance. Manage and develop product managers while collaborating with technology leadership to drive the roadmap for multiple squads.
Design and implement provenance ingestion services to ensure end-to-end traceability from source code to built artifacts. Collaborate with cross-functional teams to build secure, scalable infrastructure that serves as a source of truth for software supply chain data.