Onboard and train schools, lead regular check-ins, and provide ongoing support so clients can use Clarity to meet their goals. Gather client feedback, communicate product improvement requests, maintain training resources, and escalate support issues to internal teams.
Generate and qualify leads, manage multi-stakeholder sales opportunities from prospecting through close, and meet or exceed sales targets. Partner with marketing on events, deliver tailored product demonstrations, maintain accurate CRM records and forecasts, and share product feedback with the product team.
Develop and manage strategic partner relationships, including coordinating initiatives with SAP and the Graip ecosystem. Identify and recruit new partners while driving joint business, go-to-market, and demand-generation activities.
The consultant will participate in the implementation, support, and testing of SAP Subscription Order Management solutions. They will also assist in gathering business requirements, documenting processes, and collaborating with cross-functional teams to ensure successful system integration.
Participate in the implementation, support, and testing of SAP Convergent Mediation workflows and data processing tasks. Collaborate with cross-functional teams to document requirements, perform reconciliation, and troubleshoot system issues.
The consultant will participate in the implementation, support, and testing of SAP Convergent Charging processes. They will assist in documenting requirements, configuring pricing rules, and supporting integration activities across the SAP BRIM landscape.
The consultant will participate in SAP FI-CA implementation, support, testing, and enhancement activities while assisting senior consultants with requirement gathering and documentation. They will also support financial reconciliation, master data maintenance, and collaboration with various stakeholders to ensure system integrity.
Participate in the implementation, support, and testing of SAP Convergent Invoicing solutions. Collaborate with cross-functional teams to document requirements, configure billing processes, and perform system reconciliation.
Respond to family support inquiries via phone, email, and chat while troubleshooting issues with empathy. Collaborate with team leads to improve product processes and the overall family user experience.
Respond to family support inquiries via phone, email, and chat while troubleshooting issues with empathy. Collaborate with team leads to improve product processes and maintain customer satisfaction goals.
Lead the functional design and implementation of SAP FI-CO modules, ensuring alignment with SAP Best Practices and business needs. Manage the full S/4HANA lifecycle from fit-to-standard workshops through to go-live support and mentoring junior consultants.
