The Lead Customer Success Manager will own and scale customer success for active accounts, focusing on driving product adoption, engagement, and long-term value realization. They will also define operational playbooks, mentor team members, and educate legal teams on the practical application of AI-enabled workflows.
Manage the full recruiting lifecycle for GTM roles including Sales, Marketing, Customer Success, and Revenue Operations. Partner with leadership to define candidate profiles, build high-quality pipelines, and drive efficient hiring processes.
The Legal Engineer will lead onboarding and training for in-house legal teams while acting as a trusted partner to ensure successful adoption of the Chamelio platform. They will also configure the software to meet client needs and translate customer feedback into actionable product improvements.
