Assist customers in implementing public safety software solutions by reviewing business processes, configuring systems, and supporting rollouts. Collaborate with development teams to define professional services strategies and ensure the delivery of value-added services.
The Account Manager is responsible for maintaining and expanding relationships within an assigned territory to drive sales of add-on products and system renewals. They will manage the full sales cycle, including pipeline tracking in Salesforce, contract negotiation, and coordinating customer demonstrations.
The Product Manager will own the strategy, roadmap, and lifecycle of the Pro Suite software, ensuring it meets the needs of public safety agencies. They will collaborate with cross-functional teams to integrate AI-driven features and deliver mission-critical solutions for emergency response.
The Solutions Consultant supports the sales process by evaluating client needs and delivering tailored product demonstrations. They collaborate with Account Executives to craft business solutions and contribute technical content for proposals and RFPs.
