The Technical Product Owner will manage and prioritize the team backlog while translating product strategy into clear, testable user stories for engineering. They are responsible for ensuring high-quality releases, coordinating user acceptance testing, and maintaining clear communication across cross-functional teams.
The Solutions Consultant supports the sales process by evaluating client needs, conducting product demonstrations, and providing technical expertise. They collaborate with account executives to develop sales strategies, respond to RFPs, and showcase software solutions to prospects.
The Account Manager is responsible for maintaining and expanding relationships within an assigned territory to drive sales, renewals, and client satisfaction. They will manage a sales pipeline, conduct product demonstrations, and negotiate contracts while acting as a trusted advisor to clients.
Provide second-tier technical support for accounting-related application issues via phone, web, and email. Act as a customer advocate by diagnosing problems, resolving high-priority issues, and maintaining the internal knowledge base.
Provide second-tier technical support to customers through phone, web, and email, diagnosing application issues, resolving questions, and escalating complex cases. Maintain customer communication, use and improve Knowledge Base content, identify system defects, and collaborate with internal teams to resolve high-priority issues and improve products and processes.
The Product Manager will own the product vision and roadmap for mission-critical public safety software used by emergency response teams. They will collaborate with cross-functional teams to translate user needs into actionable requirements while driving go-to-market strategies.
The Account Manager is responsible for maintaining and expanding relationships within an assigned territory to drive sales of add-on products and services. They will manage the full sales cycle, including pipeline tracking, contract negotiation, and coordinating customer demos.
The consultant will act as a subject matter expert to assist customers with finance software implementations, system configurations, and workflow optimization. They are responsible for managing project tasks, maintaining strong client relationships, and ensuring high customer satisfaction throughout the project lifecycle.
The Lead Project Manager will oversee the governance, tracking, and reporting of enterprise-wide AI initiatives to ensure they meet strategic objectives. This role acts as the primary coordinator between AI initiative owners, the Enterprise PMO, and executive leadership to drive operational discipline.
The Product Manager will own the strategy and lifecycle of the Records Management Software, guiding cross-functional teams to evolve the product. They will balance user needs, business objectives, and technical feasibility to deliver AI-informed, mission-critical software solutions.
The Solutions Consultant supports the sales process by evaluating client needs and delivering tailored product demonstrations. They collaborate with Account Executives to craft business solutions and contribute technical content for proposals and RFPs.
