The Growth Strategy & Operations Director will translate business unit strategy into operational workflows and lead cross-functional initiatives to scale surgical and emerging service lines. They will serve as a subject matter expert for internal and external stakeholders while driving profitability and utilization growth.
You will lead a cross-functional product pod to take new healthcare products from concept to market while managing the end-to-end technical delivery. You will also be responsible for hiring, coaching, and building a high-performing team of senior engineers while remaining hands-on with code and architecture.
The Associate Client Success Manager will manage a dedicated book of mid-market clients while providing strategic support to Senior CSMs on complex enterprise accounts. They are responsible for driving member engagement, analyzing utilization data, and ensuring overall client satisfaction and retention.
The Senior Manager will own marketing performance measurement, including designing incrementality studies and causal measurement frameworks. They will partner with data science teams to establish a single source of truth for growth analytics and translate complex data into actionable strategic recommendations.
Lead, coach, and develop the Patient Care Specialist team, overseeing daily operations and ensuring patients receive empathetic, high-touch guidance throughout their care journey. Monitor performance and patient experience metrics, resolve complex escalations, and collaborate across teams to improve workflows, tools, quality, and efficiency.
Manage and triage the SUD team inbox, coordinate member travel and stipends, and provide backup coverage for incoming calls, including empathetic de-escalation and warm transfers to clinical staff. Maintain accurate travel and expense records while adapting to urgent administrative needs and changing team priorities.
The Proposal Specialist will own the end-to-end process for completing RFPs and RFIs to drive new client partnerships. This role involves cross-functional collaboration with subject matter experts and maintaining the integrity of the internal content library.
The Director of Engagement Marketing will own the end-to-end member engagement strategy and lead a team to drive benefit adoption across the employer network. They will collaborate cross-functionally to build unified patient conversion funnels and leverage behavioral data to execute high-impact marketing campaigns.
The Senior Associate will support bundled-payment pricing development and collaborate with cross-functional teams to drive provider network growth. They will perform critical analytics modeling and work closely with data science and engineering teams to optimize analytic tools.
The Director of Provider Operations will build and scale a high-performing team to manage operational OKRs and automate workflows across the provider network. They will oversee provider billing, financial reconciliations, and cross-functional alignment to ensure efficient and scalable operations.
The VP of Provider Business Development will lead the Center of Excellence expansion and implement go-to-market strategies for acquiring high-value provider partners. This role involves managing complex deals, negotiating contracts, and collaborating with internal teams to ensure successful network development.
The Senior Manager will own the dbt data mart, semantic layer, and client-facing exports to ensure data reliability and trust across the organization. They will also lead and mentor a team of analytics engineers while setting technical standards and modernizing the data stack.
You will lead the design, development, and optimization of web and mobile applications while driving system architecture improvements. Additionally, you will collaborate with product and data teams to define technical roadmaps and ensure high standards of code quality and system performance.
You will design and evolve high-scale data architecture and dbt models to create trusted data products across the organization. Additionally, you will build self-service analytics experiences and establish governance frameworks to ensure data accuracy and accessibility.
