The Lead Marketing Designer will own the end-to-end visual asset production for Go-To-Market and brand operations, including sales enablement tools and digital storefront revamps. They will collaborate cross-functionally to translate complex healthcare and regulatory data into high-converting visual assets.
The Commercial Partnerships Manager is responsible for identifying and retaining strategic business relationships with consulting firms and brokers. They will develop and execute strategies to generate sales leads and effectively present the company's healthcare offerings to key stakeholders.
Lead business development efforts to expand the health plan network and drive the adoption of value-based care. Focus on transforming the healthcare system by reducing costs and improving patient experiences through Centers of Excellence.
Lead the strategic vision, commercial growth, and retention for elite Center of Excellence provider accounts. Build and mentor a high-performing account management team while partnering with leadership to scale the provider network strategy.
The role focuses on optimizing clinical workflows and managing daily clinical delivery to ensure seamless patient care. It involves acting as a bridge between internal teams and external providers while maintaining clinical data quality and compliance.
Support the clinical business intelligence team by translating clinical concepts into structured code logic for claims and quality reporting. Review code sets to ensure they are clinically appropriate and defensible for specific healthcare use cases.
Lead the architecture of complex cardiology patient journeys and manage high-acuity caseloads from diagnosis through recovery. Develop scalable Standard Operating Procedures and act as a clinical bridge between Centers of Excellence and operational teams.
Lead the design, development, and optimization of web and mobile applications using Ruby on Rails and React. Collaborate with product and DevOps teams to build scalable APIs and maintain high-availability cloud infrastructure on AWS.
Lead the enterprise-wide AI-driven evolution by owning the digital transformation roadmap and automating member and provider experiences. Collaborate with Product and Engineering to transition manual workflows into an AI-native service model to improve scalability and unit economics.
This role is directly responsible for interfacing with Center of Excellence providers, managing the entire implementation process from contract signature to go-live, and supporting ongoing account management operations. Key duties include developing KPIs, tracking outcomes, troubleshooting escalations, and managing senior-level provider relationships.
The Director will own the end-to-end patient journey architecture, unifying Care, Product, Tech, and Marketing touchpoints to ensure patients feel supported and empowered. Key tasks include identifying friction in the patient funnel, executing a strategic roadmap to eliminate non-value-added time, and architecting an inspiring and efficient vision of care.
The associate will support the Provider Operations & Account Management team by collaborating on the implementation of new Center of Excellence services, managing daily provider billing tasks, and tracking operational KPIs. They will also organize critical documentation and identify small operational inefficiencies to streamline workflows.
The Director will lead, scale, and modernize high-volume patient engagement operations, focusing on driving revenue through patient enrollment and optimizing a large non-exempt workforce. This involves evolving the function into a modern, multi-modal engagement hub that balances empathetic service with commercial results.
This role involves leading, coaching, and developing the Patient Access team to ensure high-quality, empathetic, and efficient service delivery while supervising day-to-day operations and acting as the ultimate escalation point for complex patient issues. The manager will also establish and monitor performance metrics, partnering with leadership to develop solutions that improve quality and efficiency.
The Patient Access Coordinator will provide high-quality patient support via phone and digital channels by following established scripts and workflows, guiding patients through basic registration, eligibility questions, and next steps with clarity. Key duties include accurately documenting patient interactions, handling routine questions, and knowing when to escalate complex issues to senior team members.
The Senior Manager will own the clinical and operational roadmap for the emerging Oncology and Substance Use Disorder service lines, focusing on architecting clinical frameworks and ensuring industry-leading patient outcomes. This role involves end-to-end lifecycle management, from protocol design to cross-functional execution, while collaborating with various departments to maintain clinical integrity and operational scalability.
You will lead the Partner Integrations & Automation Pod, managing a squad of engineers to streamline partner connections and drive internal operational efficiency through automation. This role involves acting as a bridge between business and technical teams, overseeing project delivery, and ensuring high standards for integration and operational processes.
The specialist will provide comprehensive, non-medical support throughout the entire episode of care, acting as the patient’s advocate to create a welcoming and comforting end-to-end experience. Responsibilities include guiding patients through the Carrum program, providing cost/quality instruction, and working closely with clinical teams and cross-functional departments.
