The role focuses on optimizing clinical workflows and managing daily clinical delivery to ensure seamless patient care. It involves acting as a bridge between internal teams and external providers while maintaining clinical data quality and compliance.
Carrum Health
40 Remote Job Openings at Carrum Health
The Chief of Staff acts as a force multiplier for the CEO, bridging the gap between high-level strategy and daily operations. Key duties include designing the executive operating rhythm, leading high-stakes special projects, and driving company-wide AI adoption.
Provide high-quality patient support via phone and digital channels, guiding patients through registration and eligibility. Accurately document interactions in the Care App and escalate complex issues to leadership.
The role focuses on bridging development and operations through Infrastructure as Code, automation, and the modernization of cloud architecture on Azure. Responsibilities include leading end-to-end infrastructure projects, managing incident response, and integrating security best practices.
Design and execute the end-to-end technical hiring strategy while personally driving full-cycle execution for complex technical roles. Transition into a leadership role by managing the recruiting team and optimizing the talent acquisition funnel.
The role involves owning the end-to-end execution of semi-monthly and bi-weekly payrolls for exempt and non-exempt employees across multiple states. Additionally, the manager will oversee the company's equity incentive plan, including stock options and RSUs via Carta.
Acts as the operational bridge between Commercial, Client Success, and Care teams to ensure seamless high-impact client launches and member journeys. Responsibilities include custom journey engineering, performance reporting, and collaborating with Product and Engineering to resolve systemic workflow issues.
The Web Growth Engineer will manage the WordPress architecture and optimize the digital storefront to increase conversion rates. This includes owning the public-facing web architecture and collaborating with marketing teams to publish high-conversion assets.
Contractor, Clinical Informatics Data Consultant
Carrum Health
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Full Time
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25 days ago
Carrum Health
Support the clinical business intelligence team by translating clinical concepts into structured code logic for claims and quality reporting. Review code sets to ensure they are clinically appropriate and defensible for specific healthcare use cases.
The Senior Clinical Care Navigator manages complex cardiology caseloads and coordinates patient journeys from diagnosis through recovery. They act as a bridge between clinical experts and operations to refine care models and ensure high-quality patient outcomes.
Senior Manager, Clinical Programs - Substance Abuse Disorder & Cardiology
Carrum Health
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Full Time
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a month ago
Carrum Health
Own the clinical and operational roadmap for Substance Use Disorder and Cardiology service lines. Architect clinical frameworks and design protocols to ensure industry-leading patient outcomes and scalable operations.
The Director will architect and grow the VoluntaryFlex plan design model to increase utilization and revenue per life. This involves optimizing carrier redirect processes, conducting analytics, and partnering with Sales and Client Success to drive upsells.
The role involves owning the employer marketing strategy and creating data-backed activation programs to drive member registrations and engagement. You will orchestrate multi-channel campaigns and collaborate across teams to optimize the member journey and scale repeatable playbooks.
Lead the architecture of complex cardiology patient journeys and manage high-acuity caseloads from diagnosis through recovery. Develop scalable Standard Operating Procedures and act as a clinical bridge between Centers of Excellence and operational teams.
Build and maintain actuarial models to project healthcare costs and utilization while owning the end-to-end savings methodology for employer clients. Partner with data science teams to create reproducible pipelines and communicate findings to C-suite executives and consultants.
The role focuses on bridging development and operations through automation, infrastructure as code, and systems maintenance on Azure. Responsibilities include leading infrastructure projects end-to-end, managing incident response, and integrating security best practices for compliance.
Lead the development of AI-powered healthcare products by bridging the gap between technical teams, clinicians, and business stakeholders. You will build functional prototypes and translate complex model constraints into user-centered product mechanics to improve member experiences.
Lead the design, development, and optimization of web and mobile applications using Ruby on Rails and React. Collaborate with product and DevOps teams to build scalable APIs and maintain high-availability cloud infrastructure on AWS.
Lead the AI engineering strategy by architecting and integrating LLM-driven features and RAG pipelines into the core healthcare platform. Collaborate with cross-functional teams to build scalable, production-ready AI agents while ensuring HIPAA compliance and safety guardrails.
Lead the sales cycle to drive revenue growth by selling digital health services to labor unions, multiemployer health funds, and Taft-Hartley trusts. Collaborate with internal teams and external brokers to execute market strategies and manage the sales pipeline.
Act as a strategic partner to the Director of Cybersecurity to mature the security program and lead AppSec and DevSecOps initiatives. Manage compliance lifecycles for HITRUST, SOC 2, and HIPAA while architecting automated IAM workflows and AI security guardrails.
Lead the enterprise-wide AI-driven evolution by owning the digital transformation roadmap and automating member and provider experiences. Collaborate with Product and Engineering to transition manual workflows into an AI-native service model to improve scalability and unit economics.
Conduct rigorous analysis on complex datasets using AI tools to identify business implications and market trends. Collaborate with data teams to ensure pipeline accuracy and automate manual analytical processes to increase efficiency.
The Client Success Associate supports Client Success Managers in managing the enterprise client lifecycle and delivering high-level service. Key tasks include creating reporting deliverables, building annual business reviews, and coordinating with cross-functional teams to resolve operational requests.
Lead the architecture and implementation of a HIPAA-compliant healthcare billing ecosystem and financial infrastructure. Automate complex revenue cycle management workflows and integrate financial tools with Salesforce and NetSuite to support company growth.
This role is directly responsible for interfacing with Center of Excellence providers, managing the entire implementation process from contract signature to go-live, and supporting ongoing account management operations. Key duties include developing KPIs, tracking outcomes, troubleshooting escalations, and managing senior-level provider relationships.
The Director will own the end-to-end patient journey architecture, unifying Care, Product, Tech, and Marketing touchpoints to ensure patients feel supported and empowered. Key tasks include identifying friction in the patient funnel, executing a strategic roadmap to eliminate non-value-added time, and architecting an inspiring and efficient vision of care.
The associate will support the Provider Operations & Account Management team by collaborating on the implementation of new Center of Excellence services, managing daily provider billing tasks, and tracking operational KPIs. They will also organize critical documentation and identify small operational inefficiencies to streamline workflows.
The Director will lead, scale, and modernize high-volume patient engagement operations, focusing on driving revenue through patient enrollment and optimizing a large non-exempt workforce. This involves evolving the function into a modern, multi-modal engagement hub that balances empathetic service with commercial results.
This role involves leading, coaching, and developing the Patient Access team to ensure high-quality, empathetic, and efficient service delivery while supervising day-to-day operations and acting as the ultimate escalation point for complex patient issues. The manager will also establish and monitor performance metrics, partnering with leadership to develop solutions that improve quality and efficiency.
The Patient Access Coordinator will provide high-quality patient support via phone and digital channels by following established scripts and workflows, guiding patients through basic registration, eligibility questions, and next steps with clarity. Key duties include accurately documenting patient interactions, handling routine questions, and knowing when to escalate complex issues to senior team members.
The Senior Manager will own the clinical and operational roadmap for the emerging Oncology and Substance Use Disorder service lines, focusing on architecting clinical frameworks and ensuring industry-leading patient outcomes. This role involves end-to-end lifecycle management, from protocol design to cross-functional execution, while collaborating with various departments to maintain clinical integrity and operational scalability.
The Applied AI Product Manager will lead the development and execution of AI-powered healthcare products, bridging the gap between technical teams, clinicians, and business stakeholders to create user-centered solutions. This role involves building functional prototypes, translating model constraints into product mechanics, and driving the transition from model performance metrics to real-world product success rates.
The Manager, Care Navigation will lead, coach, and develop the Patient Care Specialist team to ensure every patient receives high-touch guidance throughout their care episode. This involves overseeing daily operations, acting as the senior escalation point, and establishing performance metrics to ensure quality standards are met.
As a Senior Software Engineer, you will lead the design, development, and optimization of web and mobile applications, focusing on scalable APIs and services. You will collaborate with product teams and drive improvements in system architecture and performance.
Act as a strategic partner to the Director of Cybersecurity & IT, executing high-impact security initiatives and supporting compliance efforts. Lead the design and automation of identity access management and application security processes.
As a Staff Applied AI Product Engineer, you will lead the integration of AI capabilities into Carrum's healthcare platform, ensuring that AI features are reliable and beneficial for patient care. You will also mentor the engineering team and collaborate with product managers to identify opportunities for AI implementation.
Senior Manager, Partner Ecosystem & Automation Engineering
Carrum Health
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Full Time
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5 months ago
Carrum Health
You will lead the Partner Integrations & Automation Pod, managing a squad of engineers to streamline partner connections and drive internal operational efficiency through automation. This role involves acting as a bridge between business and technical teams, overseeing project delivery, and ensuring high standards for integration and operational processes.
The specialist will provide comprehensive, non-medical support throughout the entire episode of care, acting as the patientβs advocate to create a welcoming and comforting end-to-end experience. Responsibilities include guiding patients through the Carrum program, providing cost/quality instruction, and working closely with clinical teams and cross-functional departments.
Lead, mentor, and manage a team of Data Engineers while serving as the primary liaison between the Data Engineering team and other departments. Oversee daily data operations, ensuring high uptime and compliance with healthcare regulatory requirements.