Lead the customization of B2B product solutions for clients and licensed entities while establishing standard operating procedures with BD and AM teams. Define product roadmaps and KPIs by analyzing customer requirements and market trends to maintain competitive B2B offerings.
Develop and enforce quality assurance standards and SOPs for customer support teams. Monitor performance metrics, conduct ticket reviews, and provide training to improve agent performance.
Build and manage a network of KOLs, influencers, and strategic marketing partners to increase brand awareness. Oversee end-to-end influencer campaigns from conceptualization and budget negotiation to execution and reporting.
The role involves prototyping web content and shaping the user interface to ensure a seamless user experience. Key tasks include implementing RESTful APIs and WebSockets while maintaining a scalable frontend architecture using Vue.js.
Own and advance product initiatives for the exchange platform by managing the end-to-end product lifecycle. Collaborate with cross-functional teams to transform market insights into high-performance features and drive sustainable growth.
Support global onboarding and KYC processes while monitoring internal case trends to improve efficiency. Collaborate with cross-functional teams to maintain internal knowledge resources and provide operational support.
The Head of Operations will oversee daily activities across trading, payments, and client lifecycle while establishing robust operational processes and controls. They will also act as the primary point of contact for regulators, specifically VARA, ensuring full compliance with local policies and risk management frameworks.
This role involves working as a Senior Backend Engineer, focusing on development tasks using Python. The position is associated with the BTSE Management Office.
The Treasury Associate will manage the protection of company funds, anticipate borrowing needs, and prepare financial reports, while also advising on loans or liquidity investments to ensure operational funding sufficiency. Key duties include monitoring bank relationships, managing daily cash and liquidity, overseeing foreign currency and cryptocurrency exposures, and developing risk mitigation strategies for FX and crypto.
The Treasury Associate will be responsible for managing the protection of company funds, anticipating borrowing needs, and preparing financial reports, while also advising on loans or liquidity investments. Key duties include daily cash and liquidity management, oversight of foreign currency and cryptocurrency exposures, and managing foreign exchange and cryptocurrency risk.
