The Medicare Member Advocate serves as the primary point of contact for members, guiding them through medical and dental coverage questions. They work in a fast-paced service center environment to resolve member issues and provide compassionate support.
The Direct Clinical Care Manager facilitates and delivers care to members to improve clinical outcomes through telehealth visits and chronic disease management. They collaborate with a multidisciplinary team to design innovative virtual care programs and ensure effective care transitions.
As a Medicare Member Advocate, you will serve as the primary point of contact for members, guiding them through their medical and dental insurance packages. You will work in a fast-paced service center environment to resolve member inquiries and ensure an excellent consumer experience.
The Direct Clinical Care Manager facilitates and delivers care to members to improve clinical outcomes through telehealth visits and chronic disease management. They collaborate with a multidisciplinary team to design virtual care programs and ensure effective care transitions.
The Clinical Care Manager facilitates care for members with complex health needs by assessing requirements and identifying barriers to care. They collaborate with a multidisciplinary team to develop, document, and monitor comprehensive care management plans while ensuring compliance with regulatory standards.
The Senior Behavioral Scientist will lead the design and implementation of behavioral science projects to improve member and provider decision-making. They will also mentor junior staff and collaborate with leadership to shape the team's strategic priorities.
The Senior Behavioral Scientist will lead the design and implementation of behavioral science projects to improve health outcomes and decision-making for members and providers. They will also mentor junior staff, contribute to strategic priorities, and ensure the rigor of research and evaluation activities.
The Clinical Care Manager facilitates care for members with complex health needs by assessing needs, identifying barriers, and coordinating services. They engage members in care plans, monitor clinical quality, and collaborate with a multidisciplinary team to optimize health outcomes.
