Blackpoint Cyber

MSP Customer Marketing Manager

Blackpoint Cyber · Full Time · 2 days ago

Blackpoint Cyber

🌎 United States 💵 $115K - $150K per year ⭐ 5-10 yrs exp 💼 Marketing

The MSP Customer Marketing Manager drives growth and retention within the existing MSP customer base through lifecycle campaigns, adoption programs, and enablement content. This role partners with Expansion and Customer Success teams to execute marketing-led strategies that increase product utilization and upsell opportunities.

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Director, Technical Support

Blackpoint Cyber · Full Time · 5 days ago

Blackpoint Cyber

🌎 United States 💵 $167K - $213K per year ⭐ 10+ yrs exp 💼 Support

Lead the technical support function by implementing AI-driven triage and automation to scale resolution for MSP partners. Own all support KPIs and collaborate cross-functionally with Product and Engineering to translate field intelligence into product improvements.

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Director, Client Success

Blackpoint Cyber · Full Time · 5 days ago

Blackpoint Cyber

🌎 United States 💵 $167K - $213K per year ⭐ 10+ yrs exp 💼 Sales

Lead and scale the Client Success function by aligning onboarding, support, and account management to drive partner satisfaction and retention. Deploy AI-powered tooling and predictive analytics to automate the partner journey and proactively manage churn risk.

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Cyber Threat Intelligence Analyst SkillBridge Internship

Blackpoint Cyber · Full Time · 14 days ago

Blackpoint Cyber

🌎 United States ⭐ 0-2 yrs exp 💼 Others

The analyst will gain hands-on experience in cyber threat analysis, reporting, and intelligence operations while collaborating with the SOC. Key tasks include identifying indicators of compromise, profiling threat actors, and developing actionable intelligence products.

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Support Engineer II - India

Blackpoint Cyber · Full Time · a month ago

Blackpoint Cyber

🌎 India ⭐ 2-5 yrs exp 💼 Software Development

The role involves providing expert-level technical assistance for complex escalated issues and optimizing support workflows using automation tools. You will collaborate with engineering teams to resolve software bugs and maintain comprehensive documentation for support operations.

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MDR Analyst SkillBridge Intern (Day Shift M-F 8 AM - 4 PM ET)

Blackpoint Cyber · Full Time · a month ago

Blackpoint Cyber

🌎 United States ⭐ 2-5 yrs exp 💼 Others

The analyst will conduct lead-less threat hunting and investigate anomalous network events within a 24/7 Security Operations Center. They will also develop incident analysis reports and collaborate with team members to improve SOC efficiency and threat detection processes.

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Security Compliance Analyst

Blackpoint Cyber · Full Time · 2 months ago

Blackpoint Cyber

🌎 United States 💵 $115K - $125K per year ⭐ 5-10 yrs exp 💼 Legal

The Security Compliance Analyst will lead internal security compliance initiatives, including framework mapping, policy refinement, and continuous control monitoring. They will also support internal and external audits while managing third-party risk and security awareness programs.

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Sr. Software Engineer

Blackpoint Cyber · Full Time · 2 months ago

Blackpoint Cyber

🌎 Canada 💵 144K - 164K per year ⭐ 5-10 yrs exp 💼 Software Development

You will build and maintain integrations with third-party platforms using TypeScript, React, Node.js, and Kubernetes to power real-time threat detection. You will also leverage AI coding tools to accelerate development and contribute to system architecture design.

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Staff Software Engineer

Blackpoint Cyber · Full Time · 2 months ago

Blackpoint Cyber

🌎 Canada 💵 168K - 188K per year ⭐ 10+ yrs exp 💼 Software Development

You will lead the design and development of third-party integrations while defining the technical direction for an AI-first engineering team. You will also mentor engineers and drive architectural decisions to ensure robust, secure, and scalable security solutions.

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Jr. Security Automation Engineer Skillbridge Intern

Blackpoint Cyber · Full Time · 3 months ago

Blackpoint Cyber

🌎 United States ⭐ 2-5 yrs exp 💼 Software Development

The role involves designing, developing, and maintaining security automation tools and scripts, primarily using Python, to improve the SOC's efficiency and response capabilities. Responsibilities also include leveraging APIs for data aggregation and report generation, and collaborating with the Security Operations team to innovate detection logic and automation based on the current threat landscape.

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Client Success Architect

Blackpoint Cyber · Full Time · 4 months ago

Blackpoint Cyber

🌎 United States 💵 $99100 - $123K per year ⭐ 2-5 yrs exp 💼 Software Development

This role involves acting as a strategic advisor to partners, designing success plans that align Blackpoint's capabilities with partner business objectives, and translating technical adoption into measurable business outcomes. Key duties include managing partner onboarding, providing technical guidance, building multi-threaded relationships, and proactively identifying and mitigating retention risks.

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MDR Analyst Skillbridge Intern - Swing Shift (4pm - 12am ET)

Blackpoint Cyber · Full Time · 4 months ago

Blackpoint Cyber

🌎 United States ⭐ 2-5 yrs exp 💼 Others

The analyst will analyze and evaluate anomalous network and system events in a 24x7x365 Security Operation Center environment by conducting lead-less threat hunting. Responsibilities also include collaborating on threat research, developing incident analysis reports, and improving SOC efficiency through process design.

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