The Logistics Coordinator is responsible for sourcing carrier capacity, negotiating freight rates, and managing the end-to-end shipment process. They must also maintain clear communication with stakeholders and ensure accurate data entry within the Transportation Management System.
Provide professional and timely customer support across multiple channels including phone, email, and chat. Investigate and resolve customer complaints while maintaining accurate records in CRM systems.
The specialist will research and identify potential clients while building and maintaining accurate prospect databases. They are also responsible for executing outreach campaigns and scheduling qualified appointments for the sales team.
