The Technical Support Specialist will resolve client support cases via multiple channels while serving as a subject matter expert on platform functionality and integrations. They will also partner with internal teams to troubleshoot complex issues, maintain documentation, and contribute to product improvements.
The Client Success Manager drives client adoption and program success by serving as a strategic advisor to stakeholders. They monitor health indicators, identify growth opportunities, and partner cross-functionally to ensure a high-quality client experience.
The Partner Growth Manager will lead strategic partnerships and channel sales to expand the company's SaaS footprint in the L&D sector. They will also collaborate with cross-functional teams to manage partner onboarding and drive co-selling initiatives.
