The Threat Analyst will act as a consultant to help customers optimize BioCatch solutions for fraud prevention and strategic growth. Responsibilities include maintaining customer relationships, driving fraud detection performance, and providing subject matter expertise to both internal teams and clients.
The Senior Lead oversees high-impact customer audits, due diligence engagements, and RFI/RFP requests while driving process maturity. They act as a strategic partner to internal stakeholders and customers, providing guidance and quality oversight to the team.
The Senior Lead is responsible for overseeing high-impact customer audits, due diligence engagements, and RFI/RFP requests while driving process maturity. They will act as a strategic partner to internal stakeholders and customers, providing guidance and quality oversight to the team.
The Technical Account Manager will serve as the primary technical partner for enterprise customers, ensuring the effective use of the behavioral biometrics platform. They are responsible for managing technical escalations, driving platform optimization, and coordinating cross-functional efforts to meet customer requirements.
Support partner sales opportunities by leading discovery calls, delivering product demonstrations, answering technical questions, and documenting partner needs and solution plans. Coordinate with sales, solution architecture, professional services, delivery, and engineering teams to advance technical wins, support proofs of concept, contribute to business cases and RFI/RFP responses, and train partner resources.
Manage strategic customer relationships to drive the utilization of behavioral biometric solutions and ensure positive business outcomes. Act as the primary point of contact for consulting, incident reporting, and project coordination while collaborating with internal technical teams.
The Engagement Manager will manage a portfolio of customers to drive the utilization of behavioral biometric solutions and ensure positive business outcomes. They will act as a primary point of contact for consulting, project coordination, and strategic oversight while collaborating with internal teams to deliver solutions.
Drive technical wins and value narratives for enterprise financial institutions by managing complex fraud and financial crime deals. Lead discovery, design tailored solutions, and serve as a trusted advisor to C-suite executives and technical stakeholders.
