The Technical Account Manager will serve as the primary technical partner for enterprise customers, ensuring the effective use of the behavioral biometrics platform. They are responsible for managing technical escalations, driving platform optimization, and coordinating cross-functional efforts to meet customer requirements.
Support partner sales opportunities by leading discovery calls, delivering product demonstrations, answering technical questions, and documenting partner needs and solution plans. Coordinate with sales, solution architecture, professional services, delivery, and engineering teams to advance technical wins, support proofs of concept, contribute to business cases and RFI/RFP responses, and train partner resources.
The Senior Manager oversees high-impact customer audits, due diligence engagements, and RFI/RFP requests while driving process maturity. They act as a strategic partner to internal stakeholders and customers, providing guidance and quality oversight to the team.
The Threat Analyst will act as a consultant to help customers optimize fraud detection strategies and maximize the value of BioCatch solutions. They will collaborate with data science teams to research emerging threats and provide subject matter expertise to both customers and internal sales functions.
Manage strategic customer relationships to drive the utilization of behavioral biometric solutions and ensure positive business outcomes. Act as the primary point of contact for consulting, incident reporting, and project coordination while collaborating with internal technical teams.
The Engagement Manager will manage a portfolio of customers to drive the utilization of behavioral biometric solutions and ensure positive business outcomes. They will act as a primary point of contact for consulting, project coordination, and strategic oversight while collaborating with internal teams to deliver solutions.
The Sales Account Director will develop and execute strategic sales plans to expand the customer base within the financial vertical. They will also collaborate with internal teams to drive revenue, manage sales funnels, and foster relationships with C-level executives.
Drive technical wins and value narratives for enterprise financial institutions by managing complex fraud and financial crime deals. Lead discovery, design tailored solutions, and serve as a trusted advisor to C-suite executives and technical stakeholders.
