The associate will provide best-in-class customer support by resolving user inquiries via email and chat while monitoring for site issues. They will also manage payment operations, including reviewing deposits, withdrawals, and conducting fraud investigations.
Own the acquisition and growth of high-value players in the Southeast market by building a VIP book from the ground up. Manage the full player lifecycle, including personalized outreach, bonus oversight, and providing product feedback to enhance the VIP experience.
