The Transitional Care Manager builds and maintains professional referral relationships to connect clients with home health services. They coordinate the non-clinical aspects of the referral process and ensure smooth transitions from hospital or facility-based care to home care.
The Sales Associate supports the area sales team by processing referrals and coordinating care transitions between healthcare settings. They also build relationships with physicians and referral sources while performing administrative marketing tasks.
The Sales Associate supports the area sales team by processing referrals and coordinating care transitions between healthcare settings. They also partner with the sales team to build relationships with physicians and other healthcare professionals.
The Director of Patient Satisfaction oversees the development, implementation, and management of patient satisfaction processes, including survey administration and statistical analysis. They also lead teams to drive performance improvements and collaborate with business leaders to implement strategies that align with organizational goals.
The Admission Coordinator manages the end-to-end hospice referral process, coordinating between physicians, hospitals, and families to facilitate timely admissions. This role also involves verifying insurance benefits, maintaining accurate client documentation in HCHB, and providing compassionate support to families during the hospice intake process.
The Senior Associate manages billing and collection activities while providing operational support and leadership for team projects. They are responsible for analyzing data, managing payer projects, and training staff to ensure departmental performance goals are met.
The Associate Director is responsible for developing and executing quality assurance plans, conducting compliance audits, and managing risk assessments across specialty practices. They also oversee staff performance, lead quality improvement initiatives, and ensure adherence to regulatory standards and organizational policies.
The Quality Reviewer is responsible for auditing and validating patient plans of care and OASIS assessments to ensure clinical accuracy and regulatory compliance. They also provide support and education to clinicians and service offices regarding documentation trends and billing guidelines.
Define and execute the long-term clinical strategy and innovation roadmap for the Skilled Nursing practice to advance clinical excellence. Lead enterprise-wide initiatives to transform care delivery models and improve patient outcomes through data-driven leadership.
The Chief Nursing Officer (CNO) leads the Quality, Performance Improvement, and Client Experience teams, ensuring exceptional client-centered care. The CNO collaborates with various leaders to drive high performance improvement and advancements in safety and client experience.
