Workforce Development Senior Associate

Key Responsibilities:

• Communication & Outreach:
  • Develop and execute communication plans tailored to diverse audiences to achieve program goals.
  • Craft clear, compelling, and consistent messaging aligned with program branding and objectives.
  • Collaborate with marketing teams and oversee content creation and distribution across multiple channels.
    
    
• Program Operations & Support:
  • Maintain and organize program documentation to ensure accuracy and consistency across platforms.
  • Support the program team by analyzing operational workflows, identifying areas for improvement, and implementing process changes.
  • Monitor technical tools and workflows, troubleshooting issues as needed to maintain efficiency.
  • Track the disbursement of financial awards, ensuring compliance with funder terms and guidelines.
  • Monitor and analyze communication performance metrics to optimize impact.

• Stakeholder Engagement:
  • Regularly update stakeholders on program progress and identify partnership opportunities to meet recruitment and retention goals.
  • Collaborate with office leaders to resolve participant concerns, fostering satisfaction and retention.

• Data Analysis & Reporting:
  • Generate and analyze data reports to evaluate program metrics, trends, and success areas.
  • Monitor data quality and address discrepancies to uphold reporting standards.
  • Utilize insights from participant data to recommend enhancements to the participant experience.

Knowledge, Skills, and Abilities:

• Strong writing and communication skills with the ability to adapt messages to various audiences.
• Proven ability to develop and implement comprehensive communication strategies.
• Proficient in project management and familiarity with tools such as Monday Work Management (or equivalent platforms).
• Data analysis and reporting skills, with the ability to interpret metrics and present actionable insights.
• Critical thinking, problem-solving, and conflict resolution capabilities.
• Detail-oriented and adept at maintaining high standards of accuracy and consistency.
• Team-oriented with the ability to collaborate across multiple departments and levels of leadership.

Qualifications:

• Bachelor’s degree in a related field (e.g., Communications, Business, Public Administration) or equivalent experience.
• 3-5 years of experience in program management, workforce development, or a related field.
• Familiarity with workforce development trends and practices is a plus.
• This position provides an excellent opportunity to contribute to meaningful workforce development initiatives while working in a dynamic, mission-driven environment.

BAYADA believes that our employees are our greatest asset:

• Base Salary: $65,000-$80,000 / year depending on qualifications
• Bonus Opportunity available
• BAYADA offers a comprehensive benefits plan that includes the following: Paid holidays, vacation and sick leave, vision, dental and medical health plans, employer paid life insurance, 401k with company match, direct deposit and employee assistance program
• To learn more about BAYADA Benefits, click here