Deliver forecasting, capacity planning, and workforce insights to optimize customer experience operations and staffing. Partner with cross-functional leaders and BPO vendors to align staffing strategies with business goals and financial performance.
Aura
3 Remote Job Openings at Aura
Proactively engage existing customers to consult on their digital safety needs and offer product upgrades. The role involves making daily outbound calls to achieve monthly revenue targets and evangelize Aura's mission.
Lead the end-to-end development of a new Managed Service Provider solution for corporate security using React Native and Node.js. Translate ambiguous business goals into scalable technical requirements and guide features from design through deployment.
