The Internal Project Manager is responsible for leading strategic, cross-functional initiatives by defining project scope, timelines, and KPIs to ensure measurable business outcomes. They will proactively identify operational inefficiencies and implement process improvements, automation, and system integrations to drive organizational growth.
The QA Specialist will conduct audits, evaluate performance, and identify process gaps to ensure service excellence. They are responsible for maintaining QA documentation, monitoring trends, and coordinating coaching and corrective actions with relevant departments.
The Marketing Specialist is responsible for executing, distributing, and optimizing marketing campaigns to drive lead generation and revenue growth. They manage day-to-day marketing activities within GoHighLevel, coordinate with sales teams, and track performance metrics to ensure campaign success.
Manage caregiver scheduling and after-hours communications to ensure continuity of care and timely issue resolution. Responsibilities include updating scheduling platforms, handling call-offs, and escalating urgent operational matters to leadership.
