Ascension Business Solutions LLC

The Client Relations Specialist serves as the primary liaison between clients and internal teams to ensure satisfaction and retention. They manage onboarding, resolve operational issues, and maintain accurate client records to support long-term partnerships.

Manage client onboarding and VA readiness to ensure a smooth transition to live operations. Coordinate across sales, training, and operations teams while maintaining proactive communication and structured reporting for assigned accounts.

The role focuses on generating leads and building strategic relationships within the healthcare sector through conferences, site visits, and webinars. The coordinator is responsible for converting prospects into booked demos and managing the sales pipeline via CRM.