The Senior Manager, QA Engineering leads and develops a team of quality engineers while defining the strategy and roadmap for QA tools and automation frameworks. This role drives technical direction, establishes quality metrics, and fosters cross-functional partnerships to ensure reliable, high-quality product delivery.
The role is responsible for developing and executing content strategy across various service lines and managing the Engagement Hub content library. It also involves directing contractor and AI-assisted content production while ensuring brand-voice consistency and meeting engagement performance metrics.
The Behavioural Health Coach provides one-on-one support and guidance to users engaged in digital mental health programs for anxiety, depression, and stress. They are responsible for monitoring user progress, providing weekly written reviews, and escalating potential safety concerns to the clinical team.
Own the performance, conversion, compliance, governance, and discoverability of four web properties, including conventional search and AI-generated answers. Define and sequence the web roadmap and engineering work, coordinate with Design, and measure delivery and contribution to demand and engagement while page content, product surfaces, and paid media remain with other teams.
The Behavioural Health Coach provides one-on-one support and guidance to users through digital mental health programmes. They are responsible for monitoring user engagement, providing written reviews, and escalating potential safety concerns to the clinical team.
The role involves driving commercialization through go-to-market initiatives, platform positioning, and sales enablement for the payer market. You will collaborate cross-functionally to translate complex product capabilities into outcome-driven messaging and support strategic RFP responses.
The supervisor will maintain clinical governance and risk management procedures while overseeing the daily operations of behavioral health coaches. They will collaborate with customer success teams to ensure service standards and best practices are met for digital mental health solutions.
Lead federal government contracting, including prime contracts, subcontracts, and compliance obligations. Draft and negotiate a variety of commercial agreements while providing legal guidance to cross-functional business stakeholders.
Lead the strategy and implementation of federal and state authorization programs, focusing on FedRAMP High, CMMC, and MARS-E. Manage continuous monitoring, coordinate with 3PAOs, and lead a team of compliance analysts to maintain security authorizations.
