The Customer Service Representative will handle inbound calls from members and fitness clubs to provide information on ASH Fitness programs. They are responsible for accurately documenting call details, resolving member inquiries, and coordinating with internal teams to ensure timely follow-up.
The representative will manage incoming calls from members and fitness clubs, providing professional assistance regarding fitness programs and products. They are responsible for accurately recording information, resolving member inquiries, and coordinating necessary follow-up actions with internal teams.
The role involves designing and implementing scalable platform environments on Azure using Infrastructure as Code and containerized services. It also focuses on enabling developer self-service, CI/CD workflows, and maintaining platform security, reliability, and governance.
The Privacy Incidents & Rights Analyst II supports the Privacy Office by managing HIPAA and state privacy rights requests, including releases of information and privacy rights-related inquiries. The role also involves investigating unauthorized disclosures, conducting regulatory research, and coordinating compliance efforts across internal departments.
The Associate Director serves as the clinical lead and subject matter expert for speech language pathology, overseeing medical necessity reviews, clinical quality evaluations, and product development. They are responsible for managing staff, ensuring regulatory compliance, and collaborating with internal and external stakeholders to maintain high standards of clinical service delivery.
The Associate Medical Director provides medical decision-making for utilization management, appeals, and quality management programs across various service lines. Additionally, the role involves providing virtual telehealth medical support and collaborating with clinical leadership on special projects.
The Privacy Compliance Specialist researches and tracks legislative and regulatory developments to ensure company compliance with privacy laws and accreditation standards. They also assist management in conducting assessments, preparing audit responses, and developing privacy-related policies and training materials.
The representative is responsible for answering incoming calls from providers, members, and health plans to assist with benefit information and problem resolution. They must accurately record information in proprietary systems and maintain professional communication while meeting performance standards.
The manager will perform medical necessity reviews for physical therapy services to ensure appropriate care for health plan members. They will also collaborate with senior management on clinical program development and participate in quality evaluation workgroups.
The Fitness Network Development Specialist is responsible for recruiting fitness centers and studios into ASH networks through lead generation, cold calling, and contract negotiations. They must maintain productivity in a fast-paced environment while meeting weekly and monthly recruitment goals.
The role involves reconciling, researching, and resolving complex 2-step claims and payments from Health Plan Payors. It requires communicating with health plans to check claim statuses and documenting findings in internal systems.
Coordinate and support Clinical Quality Administration functions, specifically managing the practitioner scope-of-practice database. This includes analyzing legislative language, researching clinical issues, and ensuring compliance with accreditation requirements.
