You will lead the technical direction of AI agent products, defining standards for LLM evaluation, monitoring, and RAG architecture. Additionally, you will drive the development of proprietary machine learning models and act as a technical reference for AI across product teams.
Develop and maintain core backend services for payment and analytics platforms while designing robust, event-driven data pipelines. Collaborate with product and operations teams to ensure system reliability, performance, and high-quality feature delivery.
You will build and ship end-to-end AI product features, including conversational agents and automated routines. Additionally, you will design RAG pipelines, implement LLM evaluation, and ensure robust monitoring and observability for AI models in production.
Lead the end-to-end discovery and design process, including conducting user research and synthesizing findings into actionable product improvements. Collaborate with cross-functional teams to build accessible, aesthetically consistent interfaces that align with user workflows and business goals.
