SMB Account Manager US
Manage a high-volume book of SMB customers to drive net revenue retention, expansion, and renewals. Actively engage with clients through check-ins and demos while relaying product feedback to internal teams.
Manage a high-volume book of SMB customers to drive net revenue retention, expansion, and renewals. Actively engage with clients through check-ins and demos while relaying product feedback to internal teams.
The Customer Success Engineer will drive product adoption, manage customer onboarding, and resolve technical workflow issues. They will also act as a bridge between customers and the product team while participating in a rotating weekend support schedule.
The accountant will manage the monthly and quarterly close for the US entity, ensuring books are audit-ready under US GAAP. They will also oversee payables, receivables, and intercompany transactions while supporting the company's transition toward SOX compliance and IPO readiness.
You will own the successful delivery of Aikido for US customers by managing project scope, milestones, and technical dependencies. This role involves coordinating across teams to ensure customers are live, enabled, and successful through technical training and documentation.
You will lead, coach, and scale a team of Enterprise Account Executives while driving pipeline generation and revenue growth. Additionally, you will support reps on strategic deals and collaborate with marketing on go-to-market initiatives.
You will own the full sales cycle for enterprise targets, from initial prospecting to closing and expanding long-term partnerships. You will also collaborate with marketing and customer success teams to drive account-based programs and maintain accurate pipeline data.
Create high-quality educational content, including blogs, guides, and whitepapers, for cloud security engineers and CISOs. Collaborate with marketing, product, and design teams to optimize content for SEO and ensure technical accuracy.