Manage and mentor service representatives and territory managers to deliver quality medical equipment services to existing and new clients. Develop customer relationships at management levels and collaborate with operations to improve service quality and process efficiency.
Agiliti
4 Remote Job Openings at Agiliti
Provides high-quality customer service by handling incoming calls, processing orders, and resolving product or service issues. Identifies opportunities to cross-sell products and maintains accurate customer data within call center databases.
Provides high-quality customer service by handling incoming calls, processing orders, and resolving product or service issues. Identifies opportunities to cross-sell products and maintains accurate customer data within call center databases.
The Director of Solution Management defines and executes strategies for service product offerings, including clinical engineering and medical equipment rental. They collaborate with cross-functional teams to manage the solution business model, pricing, and go-to-market plans to ensure customer value realization.