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Handle inbound calls to assist customers with employee and retiree annuity benefits and retirement-related inquiries. Manage high call volumes while navigating multiple systems to provide accurate and timely resolutions.
Provide concierge-level service to insureds and agents by managing servicing functions for small to mid-sized commercial accounts. Handle incoming calls and tasks related to policy renewals, billing, cancellations, and new business setup.
Provide comprehensive support to members, providers, and patients regarding healthcare plans, billing, and Medicare services in both Spanish and English. Manage inquiries, document interactions, and resolve customer issues while adhering to HIPAA and company compliance standards.
Handle inbound and outbound customer interactions to resolve inquiries regarding products, services, and billing. Provide technical troubleshooting and maintain accurate documentation while adhering to client-specific compliance policies.
Handle inbound and outbound customer interactions to resolve inquiries regarding products, services, and billing. Troubleshoot basic technical issues and maintain detailed documentation of customer requests and account updates.
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Handle inbound and outbound customer interactions to resolve inquiries regarding products, services, and billing. Provide technical troubleshooting and maintain detailed documentation of customer requests and account updates.
Handle inbound and outbound customer interactions to resolve inquiries regarding products, services, and billing. Troubleshoot basic technical issues and maintain detailed documentation of customer requests and account updates.
Represent Deutsche Bahn by providing telephone support to travelers regarding track changes, disruptions, and travel alternatives. Ensure high customer satisfaction and maintain accurate data records in relevant systems.
Respond to member telephone calls regarding eligibility and benefit information using an automated system. Research inquiries, document interactions in a CRM ticketing solution, and conduct outbound calls as needed.
Act as the primary point of contact for patients and healthcare providers via calls, chats, and emails. Process prescription data entry and resolve third-party insurance rejects while maintaining HIPAA compliance.
Provide quality customer service to internal staff and external patients by managing calls and building relationships. Responsibilities include scheduling appointments, transmitting messages to clinical teams, and handling medication refill requests.
Oversee call center operations by leading a team of supervisors to ensure exceptional customer experience and productivity. Drive revenue growth and profit while managing performance metrics, quality assurance, and workforce scheduling.
Handle 80-120 calls per shift for various law firms, managing intake, scheduling appointments, and answering FAQs. Act as the primary point of contact to provide a world-class customer service experience for legal clients.
Agents will handle inbound calls for the Maryland Health Benefits Exchange to assist residents with healthcare benefits and application changes. Responsibilities include documenting inquiries, verifying coverage, and escalating complex issues to appropriate staff.
Contact potential students in Mexico and Latin America who have requested information about academic programs. Provide personalized guidance to align programs with student needs and close the enrollment process.
Handle inbound and outbound customer service calls to assist with account inquiries, product support, and billing questions. Accurately enter customer information into the client database while maintaining a professional and empathetic demeanor.
Handle customer interactions across multiple channels including phone, email, chat, and SMS to resolve concerns and update accounts. Document all interactions accurately in the business application and escalate technical issues when necessary.
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Handle inbound and outbound communications to coordinate patient appointments and medication refill requests. Maintain accurate documentation of patient interactions while following established healthcare compliance procedures.
Provide high-quality customer service via phone, email, and chat for various employee benefit and retirement savings plans. Process financial and non-financial transactions while ensuring compliance with plan provisions and HIPAA regulations.
Act as the first point of contact for new customers to perform data collection and needs analysis via outbound telephony. Qualify leads for consumer loans and hand them over to the sales team for the final closing process.
Provide telephone consultation to customers regarding loan insurance and income protection after a loan has been closed. Identify individual customer needs and provide tailored insurance solutions using internal digital systems.
Act as the first point of contact for new customers to perform data collection and outbound calling for consumer loan inquiries. Analyze customer needs to provide optimal loan offers and hand them over to the sales process.
Handle inbound and outbound calls to provide high-level customer service and technical support for health insurance enrollment. Manage customer accounts, perform data entry, and handle online chat inquiries while adhering to regulated guidelines.
Handle inbound and outbound calls to provide high-level customer service and technical support for health insurance enrollment. Manage customer accounts, process application data entry, and handle online chat inquiries.
Handle inbound and outbound calls to provide high-level customer service and technical support for health insurance enrollment. Manage customer accounts, process application data entry, and resolve inquiries via online chat.
Handle inbound and outbound calls to provide high-level customer service and technical support for health insurance enrollment. Manage customer accounts, perform data entry, and resolve inquiries via online chat while adhering to regulated guidelines.
We watch for new "call center" jobs and email you the matches. Free. Unsubscribe in one click.
Handle inbound and outbound calls to provide high-level customer service and technical support for health insurance enrollment. Manage customer accounts, perform data entry, and handle online chat inquiries while adhering to regulated guidelines.
Handle inbound and outbound calls to provide high-level customer service and technical support for health insurance enrollment. Manage customer accounts, perform data entry, and adhere to regulated communication guidelines.
Handle inbound and outbound calls to provide high-level customer service and technical support for health insurance enrollment. Manage customer accounts, perform data entry, and handle online chat inquiries while adhering to regulated guidelines.
Handle inbound and outbound calls to assist customers with health insurance enrollment and account management. Provide technical support and manage data entry while adhering to regulated communication guidelines.
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