Growth Engineer, Support Engineering
Build internal tools, automations, and AI-assisted workflows to scale support efficiency. Ship product and developer experience improvements to reduce support ticket volume at the source.
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Build internal tools, automations, and AI-assisted workflows to scale support efficiency. Ship product and developer experience improvements to reduce support ticket volume at the source.
Act as the technical lead to solve complex problems regarding performance, scalability, and system architecture. Establish engineering policies, govern deployment pipelines, and mentor teams to ensure high-quality software delivery.
Define and lead the long-term technical vision and architecture for the organization's AI/ML platform and MLOps capabilities. Solve complex technical problems and mentor senior engineers to ensure scalable, enterprise-grade ML systems.
Collaborate with cross-functional teams to design and ship scalable features using various frontend and backend technologies. Develop RESTful APIs and microservices while utilizing GCP for deployment and mentoring junior engineers.
Administer and maintain Linux-based systems while utilizing scripting for automation and system efficiency. Monitor performance, manage security compliance, and maintain virtualization platforms across mixed-OS environments.
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Provide independent therapy and behavioral health care within a supported care model. Perform clinical assessments, diagnoses, and treatment planning while collaborating with care teams.
Lead the software architecture for safety- and mission-critical embedded systems while acting as the primary technical point of contact for customers. Responsible for translating requirements into executable technical strategies and guiding multiple engineering teams through certification and delivery.
Lead the development of vehicle GNC capabilities by designing flight-ready software and algorithms. Coordinate across functional teams to validate performance through simulations and hardware-in-the-loop testing.
The engineer will configure Okta for agency applications, focusing on attribute mappings, provisioning logic, and SCIM-based lifecycle management. They will also implement SSO integrations and provide hands-on testing and remediation during provisioning transitions.
The engineer will design and implement secure SAP S/4HANA integrations, transitioning legacy flat-file interfaces to modern APIs and data services. Responsibilities include data mapping, troubleshooting integration workflows, and supporting Okta-based identity provisioning.
Lead the Analytics practice by developing innovative measurement frameworks and overseeing cross-channel performance reporting. Serve as a senior strategic advisor to clients while managing a multidisciplinary team of data analysts.
The AI Engineer will design and implement advanced AI models and algorithms to solve complex problems. They will collaborate with cross-functional teams to integrate these capabilities into existing products and analyze large datasets.
Build and maintain centralized exchange integrations to process millions of crypto transactions. Develop robust monitoring systems and real-time syncing infrastructure to improve the user import experience.
Own the end-to-end customer journey including outbound generation, technical demos, and closing deals with CTOs and AI teams. Translate technical product value into business outcomes and maintain tight feedback loops with engineering.
Design and implement enterprise-level Dynamics 365 Finance solutions that align with business objectives and technical requirements. Lead system integrations, conduct analysis workshops, and act as a trusted advisor for international implementation projects.
Lead a small engineering team while remaining hands-on in developing user-facing applications and scalable backend services. Drive team execution rituals, manage delivery tracking via Jira, and mentor engineers to elevate technical quality.
Build and maintain high-throughput infrastructure to power reliable web data collection at scale. Focus on improving success rates against aggressive site defenses and managing the proxy layer's health and cost efficiency.
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Build and ship developer-facing product features from ideation to production, focusing on turning web data into clean APIs. Own the reliability and quality of features while collaborating on the engineering roadmap and iterating based on developer feedback.
Design and build the crawling, indexing, and retrieval systems to power Firecrawl Search. Focus on reducing latency and cost per query while improving ranking quality for LLM-driven retrieval.
Design and build full stack web applications and AI-powered features for financial research products. Utilize AI coding assistants daily to develop scalable code and collaborate with the CTO and product team.
Ensures the stable operation of in-house computer software systems and network connections through planning, installation, and optimization. Manages information systems, resolves connectivity issues, and directs other system administrators to maintain operational efficiency.
The role focuses on configuring and supporting Workday Supply Chain functions, including procurement and inventory management. The analyst will collaborate with stakeholders to analyze requirements, resolve production issues, and implement system enhancements.
Perform on-site installation, diagnosis, troubleshooting, and repair of complex semiconductor equipment and systems. Act as the primary technical liaison for customers, providing instruction on system operation and maintenance.
Design and build custom RL environments and digital twins to simulate complex enterprise workflows. Post-train LLM-based agents using techniques like PPO and DPO to improve performance in high-stakes operations.
Perform electrical engineering design and construction support functions, including facility assessments, master planning, and technical review of design packages. Lead junior engineering staff and coordinate with quality teams to manage inspections, RFIs, and project closeouts.
Perform electrical engineering design and construction support functions, including facility assessments, conceptual design, and technical documentation. Coordinate with quality teams and support the full project lifecycle from bidding through commissioning and closeout.
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Investigate the origin and cause of structural failures, including roof damage, water intrusion, and building collapses. Provide expert opinions and serve as an expert witness in court or depositions for insurers and litigation support.
Responsible for the functional configuration of the ERP system and contract management software, including the transactional exchange of data between ERP and clinical systems. Manages ERP data, inventory control, PAR management, and coordinates system training for employees.
The role involves full technical responsibility for executing large engineering assignments, including budget and schedule adherence and the stamping of professional documents. It also requires managing client relationships, supervising engineering teams, and participating in business development activities.
Support the planning, analysis, and design of structural projects including bridges, interchanges, and transit stations. Manage tasks and review technical documents to ensure scope, schedule, and quality requirements are met.
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