The Solutions Support Engineer will be responsible for owning, troubleshooting, and resolving technical customer issues using best practices and collaboration across teams. This role also involves creating and maintaining documentation, escalating complex cases, and designing solutions to scale support offerings through automation.
Remote Software Development Jobs in United States (23,811)
Remote in = United States
Job category = Software Development
The Solutions Support Engineer will be responsible for owning, troubleshooting, and solving technical customer issues using collaboration and best practices, while also identifying cases that require escalation to product or engineering teams.
Senior Account Executive - Enterprise SaaS Solutions
The Fedcap Group
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Full Time
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10 Weeks Ago
The Fedcap Group
The Senior Account Executive will own a defined territory and revenue target, leading complex, multi-stakeholder sales cycles and developing strategic relationships with executive buyers. Responsibilities include building a strategic enterprise pipeline, owning the entire sales lifecycle from prospecting to close, and consistently achieving aggressive revenue quotas.
The Account Executive will manage the entire sales cycle, from initial prospecting and discovery through proposal development and closing deals across government, education, nonprofit, and enterprise sectors. Responsibilities include building a strong sales pipeline, achieving revenue targets, delivering tailored product demonstrations, and ensuring cross-functional coordination to advance deals.
This role is responsible for driving lifecycle strategy tied directly to revenue, retention, and upgrade targets across all subscription programs, requiring rigorous testing roadmaps and performance forecasting. The Director will architect the holistic member journey, advancing segmentation and personalization using behavioral data, while leading the transformation of the CRM function from campaign-centric execution to member-centric growth.
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The role involves providing expert technical support for audiometers and hearing diagnostic equipment, troubleshooting hardware, connectivity, and system integration issues for clinics and partners. Responsibilities include investigating customer-reported issues to determine root cause, classifying failures, and maintaining technical mastery across all audiometer domains.
Mechanical Engineer 4 (NSSS Component Analysis)
NuScale Power, LLC
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Full Time
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10 Weeks Ago
NuScale Power, LLC
The engineer performs design and stress analyses of pressure vessels, reactor vessel internals, and primary equipment supports according to ASME BPVC Section III and regulatory requirements, utilizing these evaluations to optimize component design. This role also involves providing guidance, mentoring, and technical direction to less experienced staff, serving as a technical lead for the NSSS Component Analysis Group.
The Software Engineer will be responsible for building new features, enhancing existing functionality, and providing ongoing support for fingerprinting and background screening products within a high-volume, security-sensitive environment. Key tasks include developing secure and maintainable code using C#/.NET, validating RESTful services, creating automated tests, writing SQL queries, and contributing to secure cloud deployments using Azure.
Director - Cloud Solutions Engineer - Integrated Cloud Consulting (Location Flexible)
RSM US LLP
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Full Time
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10 Weeks Ago
RSM US LLP
The individual will be responsible for leading a global team of cloud specialists, developing go-to-market solutions, managing relationships with major cloud providers, and championing the cloud practice throughout the firm. This role also involves building strong client relationships, identifying and closing new opportunities, and leading multiple complex implementation and migration engagements simultaneously.
The Substation Engineer will lead or support substation engineering project teams, focusing on developing electrical design packages for medium and high voltage substations, including layouts, buswork, and grounding grids. Responsibilities also involve selecting equipment, preparing specifications, reviewing designs for code compliance, and providing construction support.
Electrical Reliability Engineer
Orbital Engineering, Inc.
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Full Time
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10 Weeks Ago
Orbital Engineering, Inc.
The Electrical Reliability Engineer is responsible for developing, managing, and continuously improving risk-based electrical infrastructure programs for owners and operators of heavy industrial facilities. This role applies asset condition, failure consequence, and operational risk principles to guide inspection, maintenance, capital planning, and system upgrade decisions across medium- and high-voltage electrical systems.
The Product Solution Engineer will design and build advanced configuration solutions on the Intelex platform for complex customer use cases, progressing them through maturity stages and identifying patterns for generalizable solutions. They will also contribute to platform and partner strategy by advising on build versus partner decisions and reviewing partner application designs.
Data and AI Governance Manager
U.S. Financial Technology
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Full Time
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10 Weeks Ago
U.S. Financial Technology
This leadership role is responsible for designing, embedding, and maturing the enterprise-wide framework governing how data and AI are sourced, managed, protected, and deployed across the organization. Key functions include leading framework design aligned with standards like DCAM and NIST AI RMF, ensuring regulatory alignment, establishing data quality standards, and managing a team of governance professionals.
Regional Sales Engineer - Enterprise (Remote, NYC Metro)
CrowdStrike
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Full Time
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10 Weeks Ago
CrowdStrike
The Sales Engineer will articulate how current security solutions are designed, deployed, and why they are failing, working within a team focused on changing market perceptions with next-generation endpoint technology. This role requires comfort in a fast-paced environment while managing multiple customer engagements.
The Principal Machine Learning Engineer will develop large-scale, fault-tolerant multimodal agentic experiences and design multiple agent interaction modes, including Voice AI and Deep Research. They will also pioneer robust evaluation frameworks, tracing systems, and safety guardrails for highly-visible AI agents.
This role involves owning the end-to-end integration experience for customers, which includes scoping, configuration, testing, and driving integrations with various case management platforms to completion. The engineer will also define integration path requirements and feed them back to the Engineering team for scalable productization.
The Coder I position is responsible for accurate coding, abstracting, claims filing, documentation review, and claims denial processing based on medical records, while staying current with coding guidelines and changes. Responsibilities also include data quality functions, assisting with backlog in coding groups, and communicating coding information to hospital personnel.
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The role involves learning Victaulic products and industry methods to develop and execute business plans aimed at maximizing sales potential within the assigned territory. Key duties include managing all phases of project pursuit, coordinating with support staff, building strong relationships with contractors and engineers, and educating customers on product value to influence purchasing decisions.
The role involves acting as the technical subject matter expert for BigID’s platform during sales engagements, consulting on best practices for solution architecture, and driving customer success with real-world knowledge. This includes collaborating with post-sales teams to ensure platform value realization and providing product enhancement feedback to Product Management.
The engineer is responsible for resolving problems and incidents, coordinating with support levels, and documenting new processes for similar application support. They will also provide periodic 24x7 on-call support and deploy application upgrades in a Linux environment.
The role involves leading solution architecture and design for Blue Yonder implementations, conducting discovery workshops, and translating business needs into detailed functional and technical solution designs. This includes owning the end-to-end solution blueprint covering process, configuration, integrations, reporting, and data migration.
The role involves developing high-quality features and ensuring a seamless user experience for the Zwift Companion mobile app on iOS and Android, collaborating cross-functionally to enhance and maintain the applications. Responsibilities include driving technical solutions for complex features, managing end-to-end delivery, and contributing to the Native + Kotlin Multiplatform solution while working with event streaming platforms and SQL databases.
The engineer will design and deploy AI agents to autonomously play and validate HTML5 games, building an automated 'AI Bug Hunt' system for continuous exploration of daily builds across mobile environments. Responsibilities also include integrating QA into the AI development process by defining test parameters and implementing automated AI code reviews within the CI/CD pipeline.
Application Engineer – Diamond Grinding Wheels
Lapmaster Wolters
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Full Time
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10 Weeks Ago
Lapmaster Wolters
The engineer will provide technical application support for diamond grinding wheels in various manufacturing environments, recommending optimal wheel specifications and process parameters. Key duties include conducting on-site trials, troubleshooting customer issues, and collaborating with internal teams to develop tailored technical solutions.
The role involves supporting the full development lifecycle for solar, storage, wind, and load projects across the ERCOT region, focusing on managing budgets, schedules, and economics to ensure successful project execution. Key duties include owning project financial models, evaluating risks, supporting negotiations with external partners, and collaborating cross-functionally with internal teams.
The Senior Sales Engineer will own the technical aspects of the sales cycle, guiding prospects on rebuilding tracking with a compliant foundation to ensure data privacy while enabling necessary analytics and advertising signals. Primary duties include supporting marketing leaders by connecting Freshpaint to growth goals while maintaining HIPAA compliance and owning high-impact, funnel-focused technical demonstrations.
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Lead Mechanical Engineer 1 (Power Uprates) - Nuclear
Sargent & Lundy
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Full Time
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10 Weeks Ago
Sargent & Lundy
The role involves performing consulting-level work for power uprates in the nuclear industry, interfacing with clients, developing engineering proposals, and managing resources and budgets. Responsibilities also include reviewing complex calculations, equipment evaluations, vendor bids, and leading/mentoring junior engineering staff.
Medical Records Coder IV, Lead
University of Rochester
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Full Time
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10 Weeks Ago
University of Rochester
This role oversees office operations, assists with personnel duties, and acts as a liaison with hospital staff, coordinating daily work and resolving complex coding problems for subordinate staff.
Integrations Engineer - Workday
GoHealth Urgent Care
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Full Time
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10 Weeks Ago
GoHealth Urgent Care
The Integrations Engineer will design, build, test, deploy, and maintain Workday integrations using various tools like EIB, XSLT, Studio, and Web Services across HCM, Payroll, Benefits, and Finance modules. This role involves owning the full integration lifecycle, gathering requirements, developing technical designs, and ensuring compliance with security and audit standards.
The Senior Full Stack Engineer will primarily design and build backend services, focusing on evolving the core API layer and downstream services to deliver secure, performant REST APIs. This role involves leading technical design reviews, improving service reliability, and collaborating across the stack to ship features end-to-end, with adaptability to support frontend development when needed.
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