Remote Junior Support Jobs
2,213 Junior Support jobs available for remote work from home. Apply for positions such as Program Analyst - Real Property Support Services (RPSS), Remote Customer Experience Specialist, Remote Customer Service Representative (Bilingual in Spanish) and more! Discover the best work-from-home or hybrid, full- and part-time jobs.
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Serve as the technical lead and subject matter expert for DoD Real Property Systems of Record to ensure data accuracy and integrity. Provide system administration, reporting, and analytical guidance to support infrastructure planning and audit readiness.
Deliver compassionate, end-to-end service to seniors and individuals with disabilities by resolving inquiries regarding benefits, eligibility, and claims. The role involves managing high call volumes, documenting interactions in real-time, and advocating for members to ensure first-call resolution.
Provide specialized outreach and support to senior members to help them navigate healthcare benefits and access care. Coordinate between provider networks and members while managing case follow-ups and resolving eligibility or pharmacy needs.
Provide comprehensive support to members, providers, and patients regarding healthcare plans, billing, and Medicare services in both Spanish and English. Manage inquiries, document interactions, and resolve customer issues while adhering to HIPAA and company compliance standards.
Provide real-time operational support to delivery riders, merchants, and customers to resolve delivery issues and disruptions. Monitor live deliveries and maintain accurate records to ensure timely order completion and service quality.
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The analyst monitors and analyzes billing operations reports and metrics to identify trends and implement action plans. They collaborate with internal departments and external payers to resolve issues and support new site implementations.
Lead and mentor a team of client service associates to ensure high-performance and consistent service delivery across all time zones. Define service standards and oversee daily operations to ensure cases are handled correctly and SLAs are met.
The analyst provides professional technical support to customers via various channels and resolves software issues within SLA requirements. They are also responsible for analyzing customer requirements, configuring Noggin software, and acting as an escalation point for offshore teams.
Investigate and resolve merchant-reported payment processing issues by analyzing logs, querying databases, and validating processor responses. Support merchant onboarding and maintain technical troubleshooting documentation to improve platform experience.
The specialist will interpret complex construction blueprints to perform accurate plan takeoffs and populate estimation spreadsheets. They are also responsible for assembling proposal templates and optimizing pricing matrices using AI and manual formatting.
Handle customer inquiries via phone, email, and chat to provide accurate resolutions and policy information. Document customer requests and identify trends to improve the overall customer experience.
Provide comprehensive support to clients regarding trading accounts, platforms, and technical issues via multiple channels. Liaise with internal departments to resolve complex cases and support marketing activities through translations and coordination.
The role focuses on managing client and member experiences, coordinating community engagement, and providing administrative support for certifications and partnerships. It acts as a central connector between stakeholders to ensure professional and consistent operational delivery.
Manage the resolution of application and system issues across the business, specifically focusing on Vista Viewpoint and PVault. Responsibilities include user maintenance, systems integration assistance, and maintaining end-user documentation.
The specialist serves as the primary contact for clients to resolve inquiries and troubleshoot technical issues. They are also responsible for tracking support KPIs and managing client data within the CRM to optimize operations.
Manage global authentication support operations and troubleshoot user access issues related to IAM and cloud systems. Coordinate help desk workflows using ITSM platforms and report on performance metrics and SLA adherence.
Provide comprehensive Level I, II, and III technical support for workstations, servers, and network infrastructure. Manage Microsoft 365 environments, perform server administration, and maintain system documentation and disaster recovery processes.
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Act as the frontline technical expert investigating root causes of customer issues and documenting findings. Manage the full ticket lifecycle by communicating technical resolutions to clients and collaborating with Engineering and Product teams.
Manage medium-sized customer accounts to ensure governance, solution adoption, and fulfillment of contractual commitments. Develop strong client relationships through training, feedback collection, and acting as the primary point of escalation.
The Customer Care Representative will respond to patient inquiries and provide support regarding services and appointments. They will also coordinate patient intake and maintain accurate records while ensuring a positive patient experience.
The Palantir L2 Support Specialist will provide Level 2 operational support for Palantir environments, focusing on incident resolution and platform stability. Responsibilities include troubleshooting application issues, supporting integrations, and working within ITIL-aligned processes.
Support customers across multiple brands by responding to inquiries and resolving challenging complaints via various channels. Ensure quality contact by following policies and documenting resolutions within Order Management Systems and ServiceNow.
Act as the first point of contact for product inquiries via chat and collaborate with engineering to resolve bugs. You will also manage the knowledge base, create feature release communications, and train Customer Success Managers.
Provide technical support and onboarding for B2B clients using CRM platforms. Troubleshoot data-related challenges involving workflows, segmentation, and automations to ensure efficient business operations.
Support customers by responding to inquiries across multiple brands and channels to resolve complaints and concerns. This includes documenting resolutions and utilizing technology tools like ServiceNow and Order Management Systems to ensure quality service.
The role involves managing inbound calls and client intake for a law firm, ensuring a professional first point of contact. Responsibilities also include coordinating attorney calendars, handling legal correspondence, and organizing digital records and retainer agreements.
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Manage multi-channel customer support and operational tasks for a UK-based fashion brand using Shopify and Gorgias. Responsibilities include handling customer inquiries, managing website product data, and coordinating international logistics and inventory.
Manage customer inquiries via email, social media, and phone regarding reservations, pricing, and general services. Coordinate with internal teams to resolve issues and maintain detailed records of all customer interactions.
Handle 80-120 calls per shift for various law firms, managing intake, scheduling appointments, and answering FAQs. Act as the primary point of contact to provide a world-class customer service experience for legal clients.
Diagnose and triage hardware and network incidents on GPU compute clusters. Collect hardware logs and identify failed components for resolution or RMA.
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