Support Group Facilitator

About Plume:

Plume Health is a passion-fueled, mission-driven company that is trans-founded with a vision to transform healthcare for every trans life. We hope to make gender-affirming hormone therapy easily accessible at the touch of a button in every state of the US.

This work is deeply personal and heart-driven, and we want teammates who care about the mission and the people we serve. For the right candidates, we present a rare opportunity to do well by doing good. Plume offers an affirming, trans-centered, culturally inclusive, and fun work environment filled with purpose.

About the Role:

As a Support Group Facilitator at Plume, you will facilitate groups of Plume members, cultivating spaces for trans, nonbinary, and non-cis people to share their questions, experiences, and wisdom with one another on various topics, identities, interests, and more. This critical role helps empower members with the support they need in navigating their own gender journeys, while achieving improved health and wellness outcomes. 

 

We are currently hiring facilitators for the transfemme and nonbinary groups, though all are welcome to apply.

 

Essential strengths of a Plume Support Group Facilitator include building trusting relationships and communicating with empathy, professionalism, and inclusivity. The right person for the role will arrive to groups prepared, maintain appropriate boundaries, manage time and group dynamics, navigate sensitive or divisive topics with care, and recognize when concerns must be escalated or referred beyond the scope of peer support. They balance organic peer conversation with purposeful structure by developing intentional sessions with clear objectives, meaningful activities or reflection, and defined participant takeaways. Successful facilitators also demonstrate a deep commitment to supporting their peers and enthusiasm for working in a growing and evolving start-up environment.

 

This is an Independently Contracted role, with time split between facilitation, preparation, follow-up, and at times, training and consultation. Groups are hosted virtually and are held at the same cadence, day, and time. This contracted role is overseen by the Community Programs & Engagement Manager. 

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Responsiblities:

Must Have:

Nice-to-have:

Compensation:

• Peer Support Facilitators will be paid $105 USD per completed group
• There may be additional opportunities to facilitate or host community events, paid at $75 USD per event. All opportunities for such events will be discussed with Peer Support Group Facilitators by the Community Programs & Engagement Manager.

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Applications for this role will be accepted on an ongoing basis until the role is filled or 10/21/2026, whichever comes first.

Everyone associated with Plume gets the major benefit of having the best coworkers you could imagine if you love fiercely intelligent, heart-forward, and mission-driven collaborators.

Plume is an equal-opportunity employer. Trans and gender-nonconforming individuals are strongly encouraged to apply, particularly those who identify as People of Color. We positively encourage applications from suitably qualified and eligible candidates regardless of age, color, disability, national origin, ancestry, race, religion, gender, sexual orientation, gender identity and/or expression, veteran status, genetic information, or any other status protected by applicable law. We will provide reasonable accommodations to individuals with disabilities upon request. Please let us know if you require any accommodations to apply or interview for this position.

Only those legally authorized to work in the USA are eligible to apply; residency in the USA is a requirement of employment for this role.

Discover more about Plume at www.getplume.co and become part of our award-winning journey towards transforming healthcare for every trans life. Join us today in shaping the future of healthtech and LGBTQ+ care!

Please be aware that employment scams are on the rise. Plume will only contact candidates using an official "@getplume.co" email address. Plume does not conduct interviews via email and will never request banking information through text or email. Please protect your information!

We’re so grateful for your interest in joining our team! To help us keep our operations running smoothly and ensure fair consideration for all candidates, we kindly ask that you refrain from reaching out to staff members directly regarding open roles.