Strategic Account Executive - AMC’s, IDN’s & Hospitals
Posted 12 hours ago
Worldwide
$85000 - $200K per year
⭐
5-10 years experience
Please mention DailyRemote when applying
AI Summary
Drive revenue growth and portfolio adoption across Academic Medical Centers, IDNs, and hospitals. Manage the full sales lifecycle from opportunity identification through contract negotiation and implementation.
Our Sales Team is growing and we currently have an immediate opening for a Strategic Account Executive-AMC’s, IDN’s and Hospitals
Job Overview
The Strategic Account Manager (SAM) is responsible for driving revenue growth, portfolio adoption, and long-term account value across a defined territory. This role owns the full sales lifecycle for Academic Medical Centers, Integrated Delivery Networks (IDNs), and hospitals. Success in this role requires strong business acumen, and the ability to influence complex stakeholder groups while delivering against revenue, margin, and compliance objectives.
Essential Duties & Responsibilities
Territory Strategy & Revenue Delivery
- Provide ample and routine territory/account coverage
- Own and execute a comprehensive territory and strategic account business plan to achieve revenue, growth, and profitability targets.
- Prioritize accounts and opportunities based on revenue potential, strategic value, retention risk, competitive dynamics, and pipeline health.
- Maintain an active, qualified pipeline with accurate forecasting to support leadership visibility and business planning.
- Conduct regular business reviews with key customers to assess performance, value realization, and future growth opportunities
Customer Engagement & Clinical Support
- Build and maintain relationships with executive, clinical, supply chain, and value analysis stakeholders across Academic Medical Centers, IDNs, and hospitals.
- Engage customers through consultative selling activities including sales calls, presentations, professional meetings, and industry events.
- Navigate complex decision-making structures and position CDx solutions by translating clinical, operational, and economic value into customer specific outcomes.
- Serve as a clinical, technical, and market resource to customers and internal stakeholders
Account & Contract Management
- Manage the full sales cycle from opportunity identification through contract negotiation, close, and implementation.
- Execute sales strategies aligned with approved budgets, pricing frameworks, and revenue objectives.
- Own customer retention, renewals, and expansion by identifying and executing cross sell and upsell opportunities.
- Ensure agreements are financially viable, compliant, and aligned with customer needs and CDx strategic objectives in coordination with the AE field force and internal partners.
Cross Functional Collaboration & Execution
- Partner with the Account Executive Team, Client Operations, and cross functional teams to execute integrated account strategies.
- Serve as the primary voice of the customer internally, advocating for solutions that drive mutual value and long-term partnerships.
- Support RFPs, GPO driven initiatives, and customer requests while coordinating internal resources to ensure timely issue resolution.
- Provide field-based market and competitive intelligence to inform pricing, portfolio, and go to market decisions.
Planning, Governance & Professional Development
- Manage territory related expenses in compliance with CDx policies and financial objectives.
- Maintain accurate CRM documentation, account plans, and opportunity records.
- Participate in ongoing professional development aligned with CDx performance objectives and competency expectations.
Key Competencies
- Critical Thinking — using logic and reasoning to identify the strengths and weaknesses of alternative solutions, conclusions or approaches to problems
- Excellent customer service skills and professional demeanor at all times to interface effectively with all internal and external customers
- Excellent verbal and written communication skills
- Creative thinker to present meaningful individualized solutions to clients
- Energetic, enthusiastic and motivational disposition
- Maintain strict confidentiality operating within HIPAA rules and regulations
Qualifications
- Bachelor's degree with 5 to 10 years of experience generic selling into Academic Medical Centers, IDN’s, and Hospitals.
- Knowledge of CRM (Sales Force) and opportunity pipeline management process.
- Knowledge of budgeting and forecasting to support company revenue and expense objectives
- Knowledge of the Clinical Lab Industry. Clinical and industry i.e. contracts, pricing, competition, etc. Understanding of GPO’s and IDNs, in the Clinical Lab environment.
- Ability to communicate across departments within and across the organization to support company, client and sales objectives
- Application of knowledge, experience, and expertise to help shape policy, project fulfillment, and client and company objectives
- Knowledge and expertise in specific elements of contract negotiations to obtain terms and conditions that support both client and CDx objectives
- Application of expertise, knowledge, and experience to help solve external client issues, as well as internal cross functional issues as they relate to field-based sales
Physical Requirements
Ability to: sit, stand and/or walk throughout course of day; operate a computer and multitask across many software communication and data entry programs while operating and communicating through telephone device for several hours a day; ability to safely drive a vehicle and travel using appropriate and available mass and/or air transit.
Other Requirements
- This is a remote position
- Valid driver’s license in good standing with required insurance coverage as required by CDx
- Frequent use of personal vehicle, including out of state visits
- This position requires involvement outside of standard business hours
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Cleveland Diagnostics, Inc., is developing highly efficacious, lab-friendly, affordable diagnostics tests using proprietary technology to improve cancer diagnostics.
We pride ourselves in fostering a family-focused, friendly, and flexible organization that places our employee’s well-being and happiness as the primary reason for our success. Are you interested in building your career with a team of industry professionals while making a lasting impact to the lives of millions of people? Bring your talents to Cleveland Diagnostics.
Cleveland Diagnostics offers an extremely robust benefits package which includes:
- 100% Employer-paid medical for single coverage effective on your date of hire and 50% employer-paid medical for spouse/dependent coverage
- 100% Employer-paid Dental & Vision for entire family
- No cost for employee coverage for Group Term Life, Short & Long Term Disability
- 4% retirement contribution Employer match
- Incentive Performance Plan & Stock Option Program & Commission program
- Generous PTO plan & holiday program
- Flexible work schedule & lucrative employee referral program
- Salary may vary by work state/geographical region/territory
- Easy to get to office location with newly built-out office space
- Free coffee, snacks and other goodies all day long
Cleveland Diagnostics is an equal opportunity employer and is committed to providing a workplace free from harassment and discrimination. We celebrate the unique differences of our employees because that is what drives curiosity, innovation, and the success of our business. EEO is the Law. Applicants can learn more about the company’s status as an equal opportunity employer by viewing the federal EEO is the Law poster on our careers page. Accommodations are available for applicants with disabilities.
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