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CompassMSP

Senior Account Executive - Midwest Region

Posted an hour ago
5-10 years experience
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AI Summary

The Senior Account Executive is responsible for acquiring new logos and managing a portfolio of high-value strategic accounts to drive recurring revenue. This role involves conducting regular business reviews, aligning technology roadmaps with client goals, and identifying upsell opportunities.

As a Senior Account Executive, you will hunt new logos as well as own and grow a focused set of high-value, strategic client relationships. In addition to new account acquisition, you will proactively manage accounts, drive long-term technology alignment, and identify new revenue opportunities through business conversations, strategic reviews, and close partnership with our vCIO team. This is a hybrid hunter/farmer relationship-first, growth-oriented role with a strong emphasis on planning, value delivery, and expansion. 


NOTE: 20% travel expectation. You will visit with clients onsite as needed throughout your local territory.
  • 4–6 years in Sales, Account Management, Client Success, or similar client-facing role (MSP or IT services preferred).

  • Proven track record of success in achieving sales quotas, growing revenue within existing accounts and building long-term business relationships.
  • High business and technical acumen with the ability to translate technical service into business value.
  • Excellent communication, presentation, and strategic planning skills.
  • Strong familiarity with MSP tools (e.g., ConnectWise, HubSpot/Salesforce, IT Glue).
  • High energy, self-starter with internal motivation and strong drive to succeed.
  • Active rolodex of contacts a plus.
  • Develop and implement comprehensive new client development strategies to achieve sales goals and drive sustainable growth with a focus on building recurring revenue.
  • Proven track record of success in prospecting for new clients via cold calling, LinkedIn, canvassing, networking, etc.to develop pipeline from initial contact to close.
  • Serve as the primary relationship owner for a small portfolio of high-value accounts.
  • Conduct regular NFN/NFE meetings to anticipate needs, review metrics, and align goals.
  • Lead or co-lead QBRs with vCIO, with focus on roadmap alignment, client goals, and risk management.
  • Proactively identify upsell opportunities (projects, MRR, services, or products) based on client maturity and business drivers.
  • Serve as the client’s advocate across internal departments, ensuring consistent service quality.
  • Monitor client health, satisfaction, and renewal timing, initiating strategic conversations well in advance.
  • Maintain detailed account plans and forecast pipeline accurately.
  • Participate in strategic initiatives such as contract negotiations, client retention programs, or executive briefings.

Success Metrics
  • Quota attainment (MRR, professional services, upsells)
  • New logo acquisition (bookings and revenue)
  • MRR and project revenue growth
  • Client retention & satisfaction (NPS/CSAT)
  • Strategic roadmap execution
  • Forecast accuracy and account plan quality
  • Competitive OTE (salary + commission)
  • Quarterly Bonuses
  • Progressive, flexible PTO
  • Medical/Dental/Vision/Life/Disability coverages available
  • 401k with company match
  • Career Development and Coaching
  • Fun work environment!

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