Sales Representative - LATAM

Siemens Mobility / Sqills B.V. is looking for an experienced Senior Sales Representative in the Latin American Intercity Bus market to help its global growth ambitions.

What will you do as a Senior Sales Representative?

Sqills S3 Passenger is a Software-as-a-Service solution, which is under full ownership of Siemens Mobility. Our global success is based on this state-of-the-art product in use with major European and North American rail and bus operators.

The Senior Sales Representative is responsible for managing relationships with Sqills intercity bus customers throughout Latin Ameria, ensuring retention and contract extension by empowering customers to drive their business and revenues through S3 Passenger. The role focuses on providing exceptional customer experience, empowering customers to optimize their use of S3 Passenger, and driving strategic growth initiatives. You will be reporting to the Head of Sales.

It will be your task to build up a network within Latin American intercity bus operators and IT system integrators to enable them to make use of the systems’ capabilities in reservations and inventory management.

Essential Job Functions

• Customer Relationship Management: Build and maintain insightful, meaningful relationships with customer stakeholders, ensuring high levels of customer satisfaction and retention.
• Revenue Growth: Increase (customer and Sqills) revenues by means of sales, upsell and cross-sell with existing and new S3 Passenger modules.
• Strategic Account Planning: Develop and maintain Strategic Account Plans, identifying growth opportunities at operational, tactical, and strategic levels.
• Stakeholder Alignment: Collaborate with internal teams (Service Delivery Managers, Business Consultants, Product Team, and Executive Sponsors) to ensure exceptional customer service and delivery.
• Strategic Leadership: Lead steering committees and strategic meetings to align customer goals with Sqills' offerings, fostering long-term partnerships. Ensure strong governance and value delivery at all levels (operational, tactical, and strategical). Empower others, stay involved/up-to-date and act as a level of escalation for Sqills.

Lead by the core sales team out of the headquarters in the Netherlands and Germany and supported by the local country organizations of Siemens Mobility, you will work on a go to market strategy of the respective country / or countries and execute those in accordance with your goals.

We are looking for someone with…

We are looking for a Senior Sales Representative with hands-on experience helping clients by defining sustainable solutions for complex challenges. You understand market and consumer trends in the intercity bus market / public transport and build a deep understanding of our clients’ business as well as our SaaS product. We are open to welcome colleagues with a background the relevant industries but are also open to backgrounds in airlines or distribution platforms / IT providers close to that. Your knowledge should cover:

·       Customer-Centric Strategy: Deep understanding of how to align business strategies with customer needs, ensuring that customer satisfaction drives both short-term actions and long-term business objectives.

·       Customer Experience Optimization: Knowledge of best practices for enhancing customer experience and implementing feedback mechanisms to continuously improve service delivery and relationship management.

What can you expect from Siemens Mobility / Sqills?

·       A low sense of hierarchy, which comes with a lot of responsibility and visibility

·       Working in a multi-cultural and international team, with colleagues from the Netherlands, Spain and Germany as well as North America as well as our local Siemens Mobility colleagues across Latin America

·       An open yet challenging environment of ambitious professionals with different backgrounds;

Your profile:

• Master's in business administration or similar;
• You have substantive experience in the intercity bus market (long distance bus) by either having worked for an operator or a provider of software solutions to this industry;
• You are willing to travel within Latin America and to overseas;
• International experience and ambition is a plus;
• You are able to interpret difficult problems and facilitate clients towards sustainable solutions;
• You are fluent in Spanish, Portugues and English, both verbal and in writing and can communicate in a client-centric way;
• Experience with working in an agile environment, particular within IT is a plus;
• Demonstrable experience in generating sales and contracts in the intercity bus industry, preferably with software solutions for operators;
• Experience working in the rail industry is a major plus;
• Minimum of 6-8 years of relevant work experience;
• You like having different responsibilities, working in small teams on challenging assignments.