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The Sales Development Representative will generate demand and qualify leads through outbound and inbound outreach across Canadian and U.S. markets. They will collaborate with sales and marketing teams to nurture prospects and transition qualified opportunities to the sales team.
About Gallagher Security
Gallagher Security is a global technology leader trusted by organizations to protect people, assets, and operations in complex environments. We’re looking for an energetic Sales Development Representative who enjoys connecting with prospective customers, generating demand, and creating opportunities that support our continued growth.
The Opportunity
As a Sales Development Representative, you’ll play an important role in our lead generation strategy, supporting the Canadian and U.S. markets. You’ll research target accounts, conduct outreach and outbound demand generation, respond to inbound interest, prospect across social media and market intelligence platforms, and qualify leads through email and inbound and outbound calls.
You’ll partner with sales and marketing to create and execute program and outbound lead generation campaigns, uncover new and existing sales leads, and turn early interest into qualified opportunities. Working cross functionally with sales, marketing, and technical teams, you’ll help create a positive first impression and build momentum throughout the sales cycle. This is a remote role.
What You’ll Do
Follow up on inbound marketing leads, qualify interest, and provide prospects with the right information at the right time.
Research target markets, build prospect lists, identify key decision makers, and develop a clear understanding of customer requirements.
Generate new opportunities through outbound calls, email, social media, campaigns, webinars, seminars, and conferences.
Conduct discovery and qualification conversations, communicate Gallagher Security’s value, and deliver high level, solution oriented presentations.
Schedule qualified appointments and demonstrations, then hand opportunities to Business Development Managers or Regional Sales Managers.
Nurture prospects until they are ready to engage with sales, building trusted relationships as an early point of contact.
Maintain accurate prospect, activity, and qualification records in the CRM and ensure effective follow through across the sales cycle.
Collaborate with sales, marketing, and technical colleagues to improve campaigns, refine outreach, and support regional growth.
Develop knowledge of access control, perimeter protection, intrusion detection, and Gallagher Security’s wider product offering.
What You’ll Bring
You’re an energetic, self motivated communicator who enjoys opening conversations, understanding customer needs, and working with others to turn interest into genuine sales opportunities.
Fluency in both French and English is required to support prospective customers across Canada.
2+ years of successful experience in inside sales, demand generation, telemarketing, customer service, or a related field.
A four year college degree from an accredited institution, or equivalent relevant experience; a bachelor’s degree in business or a related area is preferred.
Strong written and verbal communication, active listening, and the confidence to hold informative two way conversations with prospects.
Demonstrated prospecting ability and experience using CRM systems; familiarity with sales outreach platforms is an advantage.
The ability to explain complex topics clearly, tailor outreach to customer needs, and manage multiple priorities in a fast paced environment.
A collaborative, flexible, and responsive approach, with the ability to work independently and support a distributed team.
A diligent work ethic, high integrity, resilience, initiative, and a strong focus on achieving goals and key deliverables.
Working knowledge of Microsoft Word, Excel, and PowerPoint.
What We Offer
Career development opportunities, including the chance to learn from experienced sales professionals and build skills for future advancement.
A collaborative, cross functional environment where your ideas and contributions can help improve our sales approach.
The opportunity to represent a respected global security technology company and contribute directly to regional growth.
Apply Now
If you’re ready to build relationships, generate demand, and help create new opportunities for Gallagher Security, apply today.
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