Sales Development Representative

Position Overview:

You’ll identify prospective referral partners, start meaningful conversations, and qualify opportunities for our business development team. This role is a fit for someone who enjoys proactive outreach, follows through consistently, and wants their work to have a clear purpose. You will build a consistent pipeline of relevant partner conversations, schedule meetings, keep reliable records, and turn feedback into stronger outreach.

Due to this being a remote role, you’ll need reliable internet with speeds of at least 100 Mbps download and 30 Mbps upload, a comfortable place to work, and a backup plan for occasional internet outages. We will provide your MacBook as well as a headset, keyboard, and monitor as needed. You will be responsible for maintaining a setup that supports a productive workday. During scheduled working hours, employees must be able to perform the position’s essential duties and meet its attendance, availability, productivity, confidentiality, and performance expectations, subject to approved leave, reasonable accommodations, and applicable law.

Responsibilities:

• Research prospective partners, including healthcare providers, behavioral health organizations, and community service organizations.
• Connect with decision-makers through phone calls, email, and other appropriate outreach channels.
• Learn how organizations support their clients and identify where Mindset’s services could meet a need.
• Explain Mindset’s services clearly and accurately, setting realistic expectations.
• Schedule qualified introductory meetings and provide useful context to the team managing the next conversation.
• Maintain accurate contact records, outreach activity, and next steps in our CRM.
• Follow up consistently and thoughtfully to build relationships over time.
• Work with sales, marketing, and operations to improve messaging and outreach.
• Meet agreed activity and qualified-meeting goals while maintaining a high standard of communication.
• All other duties, as assigned. 

Qualifications:

• Strong verbal and written communication skills.
• Comfort initiating conversations and making outbound calls.
• Good judgment, active listening, and an empathetic approach.
• Organization and the ability to manage multiple conversations and follow-ups.
• Persistence, openness to feedback, and a willingness to learn.
• Comfort using a CRM and learning new tools.
• Ability to remain attentive, responsive, and free from recurring personal interruptions during scheduled working hours.

Experience in sales development, customer outreach, healthcare, or community partnerships is helpful. Familiarity with disability services or public benefits is a plus.

Benefits:

• Large responsibility from the start
• The ability to ascend within the company
• A team of creative, transparent entrepreneurs driven to accomplish our mission

Schedule:

• 9 AM - 6 PM EST, Monday - Friday