Revenue Operations Automation Analyst

Job Title: Revenue Operations Automation Analyst

Location: Remote

Employment Type: Full-Time

About Us:

Amira Learning accelerates literacy outcomes by delivering the latest reading and neuroscience with AI. As the leader in third-generation edtech, Amira listens to students read out loud, assesses mastery, helps teachers supplement instruction and delivers 1:1 tutoring. Validated by independent university and SEA efficacy research, Amira is the only AI literacy platform proven to achieve gains surpassing 1:1 human tutoring, consistently delivering effect sizes over 0.4.

Rooted in over thirty years of research, Amira is the first, foremost, and only proven Intelligent Assistant for teachers and AI Reading Tutor for students. The platform serves as a school district’s Intelligent Growth Engine, driving instructional coherence by unifying assessment, instruction, and tutoring around the chosen curriculum.

Unlike any other edtech tool, Amira continuously identifies each student’s skill gaps and collaborates with teachers to build lesson plans aligned with district curricula, pulling directly from the district’s high-quality instructional materials. Teachers can finally differentiate instruction with evidence and ease, and students get the 1:1 practice they specifically need, whether they are excelling or working below grade level. 

Trusted by more than 2,000 districts and working in partnership with twelve state education agencies, Amira is helping 3.5 million students worldwide become motivated and masterful readers. 

Job Summary:

We are seeking a Sales Operations Analyst to support and optimize our sales processes with a strong focus on AI-driven automation, operational efficiency, and CRM system excellence. This role combines traditional sales operations responsibilities with the design and implementation of automation, AI-powered workflows, and data-driven improvements across our revenue operations ecosystem.

The ideal candidate has a strong understanding of CRM platforms and quote-to-close workflows, thrives on improving complex processes, and is excited to leverage AI tools, automation platforms, and analytics to streamline workflows and increase productivity for the sales organization.

This role will partner closely with Sales, Finance, Customer Success, Professional Development, Support, and Salesforce Administration teams to improve operational scalability and reduce manual processes.

Essential Functions:

Salesforce and Revenue Operations

Manage and prioritize the Sales Operations case queue, maintain account and opportunity data, and build custom reports and dashboards for Account Executives and leadership. Process and validate purchase orders, coordinate with Finance and Support teams, and ensure accurate documentation and deal records across the CRM.

Quote-to-Close Process Management 

Oversee quote creation workflows and ensure accurate transfer of information across quoting systems and the CRM. Submit and manage key workflows including Pilot submissions, Early Start requests, Training requests, and Event submissions. Ensure compliance with regional pricing structures, tax regulations, and standardized quoting language.

AI & Automation Development 

Identify manual, repetitive, or redundant sales operations workflows and design AI-powered automation solutions. Evaluate and implement AI tools for process automation, data enrichment, forecasting support, and reporting. Collaborate with administrators to deploy scalable automation and integrations that reduce manual redundancy across the revenue operations ecosystem.

Cross-Functional Collaboration & Process Optimization 

Partner with Finance, Customer Support, Professional Development, and Sales Leadership to remove workflow bottlenecks and improve operational processes. Provide guidance and support to Account Executives on sales requests, pricing communication, and operational accuracy.

Qualifications (Education and Experience):

• 3+ years of experience in Sales Operations, Revenue Operations, or Business Operations

• Demonstrated implementation of AI tools and automation into business workflows to improve efficiency and reduce manual redundancy

• Strong understanding of CRM platforms (such as CPQ, Revenue Cloud, Agentforce), quote-to-close workflows, and revenue operations data structures

• Experience with quote creation systems and quoting workflows

• Familiarity with Salesforce reporting and workflow automation 

• Experience working in SaaS, B2B, or EdTech organizations

• Strong analytical and problem-solving skills with a track record of data-driven process improvement

• Ability to collaborate across multiple departments and stakeholders with minimal direction

• Familiarity with automation platforms, AI copilots, or data enrichment tools

Benefits:

• Competitive Salary

• Medical, dental, and vision benefits

• 401(k) with company matching

• Flexible time off

• Stock option ownership

• Cutting-edge work

• The opportunity to help children around the world reach their full potential

Commitment to Diversity:

Amira Learning serves a diverse group of students and educators across the United States and internationally. We believe every student should have access to a high-quality education and that it takes a diverse group of people with a wide range of experiences to develop and deliver a product that meets that goal. We are proud to be an equal opportunity employer.

The posted salary range reflects the minimum and maximum base salary the company reasonably expects to pay for this role. Salary ranges are determined by role, level, and location. Individual pay is based on location, job-related skills, experience, and relevant education or training. We are an equal opportunity employer. We do not discriminate on the basis of race, religion, color, ancestry, national origin, sex, sexual orientation, gender identity or expression, age, disability, medical condition, pregnancy, genetic information, marital status, military service, or any other status protected by law.