Regional Key Account Manager, Ireland

Job title: Regional Key Account Manager, Ireland
Department: Group Sales
Contract: Full-time, 12-month fixed-term contract (family leave cover)

Are you a driven sales professional with a passion for books and a thorough understanding of the Irish book market? Pan Macmillan are looking for a Key Account Manager to drive our regional commercial success and ensure our key Irish customers ‘think Pan Mac first’. In this role, you will lead sales strategy, cultivate trusting trade relationships, and champion local acquisitions and author events across Ireland.

Your team:
You will be joining the collaborative and high-performing Group Sales team, reporting directly to the Ireland Sales Director. Working alongside a local publicity rep, trade marketing, field teams, and our London-based Communications colleagues, you will join a passionate team dedicated to delivering tailored support to our account partners and growing our market presence in creative, impactful ways.

Your role:
As the Key Account Manager, Ireland, you will take ownership of delivering the sales budget across the Irish market. You will act as the key contact for Irish customers – ranging from major key accounts to independent bookshops, wholesalers, and non-traditional retailers – delivering tailored sales presentations, local event support, and strategic account management to maximize growth across frontlist and backlist titles.

Your key responsibilities:

• Drive Regional Revenue: Deliver the overall sales budget for Ireland through targeted account strategy, proactive backlist campaigns, media opportunities, and seasonal promotions.

• Key Account & Relationship Management: Maintain excellent relationships across all direct, wholesale, and non-traditional accounts, conducting strategic sales calls with tailored title presentations and managed account spend.

• Local Market Strategy & Acquisitions: Work with Sales Directors to establish priorities for the Irish market, feed back insights for Irish acquisitions, and report on local market trends and competitor activity.

• Publicity, Events & Local Trade Support: Work with Publicity and Communications teams to drive high-impact author events, and foster relationships with key bookshops.

• Operations & Distribution Alignment: Oversee pricing, format, and metadata accuracy for Irish editions while working closely with Macmillan Distribution to ensure seamless logistics and account order fulfillment.

• Trade Communication & Marketing: Boost Pan Macmillan’s presence across the Irish trade by collaborating with trade marketing on newsletters, tailored sell-in sheets, social media, and industry trade shows.

Essential experience, abilities, knowledge, and values you’ll need to succeed:

• Sales & Industry Experience: Proven sales experience, ideally within publishing, with deep knowledge of the Irish sales territory and bookselling landscape.

• Commercial & Communication Skills: Exceptional negotiation, presentation, and communication skills, with proven capability in budget management and title list pitching.

• Adaptability & Market Passion: A proactive, flexible approach with a genuine passion for books and awareness of publishing trends across regions.

• Inclusion and Representation: An active dedication to promoting diverse voices and inclusive practices, taking personal responsibility for ensuring our workplace and publishing reflect the communities we serve.

• Community: A collaborative approach to building a supportive and vibrant environment.

• Curiosity: A genuine drive for learning and a readiness to embrace different perspectives.

• Integrity: A foundation of openness and honesty, taking responsibility for actions and learning from mistakes.

Desirable skills we’d love you to have:

• Regional Industry Contacts: Established relationships with key Irish booksellers, wholesalers, and independent trade partners.

• Event & Campaign Management: Direct experience with event planning and regional author campaign support.

What you’ll get in return:
In return we can offer you a range of great projects, a supportive and collaborative working environment as well as a competitive salary and benefits package.

Salary: €44,500 to €56,000

Note on salary:
The offered salary is dependent on experience and expertise. We benchmark our ranges to ensure fair, competitive compensation that grows with your impact.

Closing date: 18 October 2026

This is a full-time, 12-month fixed-term contract. The role is remote/home-based, and candidates must be based in either Northern Ireland or the Republic of Ireland.

Some of the benefits we offer:

• 28 days’ annual leave increasing with years of service + bank holidays

• Generous pension scheme

• Enhanced family pay and leave

• Flexible working hours and summer hours (early finish on a Friday during summer months)

• 2 volunteer days per year

• 75% off all Pan Macmillan books and regular staff book sales (highly reduced rates)

How to apply & eligibility:

• Our process: All applications must be submitted via our careers site to be considered. We are unable to accept CVs or applications sent via email.

• Our timelines: Because we review every application thoroughly and with care, our shortlisting process can take some time. We appreciate your patience and will be in touch as soon as we have an update on your application.

• Right to work: All applicants must be able to demonstrate the right to live and work in either the UK or Republic of Ireland in order to be considered for this role.

Our commitment to diversity & inclusion:
At Pan Macmillan, we are committed to publishing a wide range of voices that reflect the full breadth of the communities we serve. Joining us means playing an active role in bringing our titles to life as part of a team that champions inclusion at every level. We are dedicated to building a workplace that is as diverse and welcoming as the stories we tell, ensuring all perspectives are celebrated across everything we do.

We welcome applications from all individuals, including any age, gender, ethnicity, disability, sexual orientation, gender identity, socio-economic background, religion and/or belief. Our efforts to promote diversity, equity, and inclusion (DEI) are ongoing, and we continually strive to learn and improve. You can read our full Diversity, Equity and Inclusion pledge here.

Disability confident scheme:
As a Disability Confident employer, we actively encourage applications from disabled candidates and people with long-term health conditions, aiming to offer an interview to everyone who meets the essential criteria for the role and chooses to apply under the scheme. The essential criteria can be found under our ‘Essential experience, abilities, knowledge and values you’ll need to succeed’ section.

Please note, some of our vacancies attract an exceptionally high volume of applications. In these circumstances, to ensure a fair and focused process for everyone, we may need to limit the overall number of interviews. Where this happens, we will look closely at who most closely aligns with the requirements to select the candidates applying under this scheme who best meet the essential criteria, in line with official government guidance.

Please remember that you are never required to disclose a disability to us, and you only need to share what you feel comfortable with.

Adjustment & support:
We want to ensure that all candidates are supported throughout the recruitment process. If you have any reasonable adjustments or accessibility requirements, please contact Kayelle Danyluk (Head of Talent Acquisition) at kayelle.danyluk@macmillan.com.

Privacy notice:
All personal information which we process in connection with your application will be treated in accordance with our Recruitment Privacy Notice here. Please read this notice before submitting your application.