Project Manager - Part-time

The Project Manager – LMS Implementations develops and advances client relationships while leading large-scale, complex Learning Management System (LMS) implementation programs and projects for Kineo, in line with the terms and conditions of each project contract. The role carries no direct reports: success depends on the individual's ability to plan, coordinate, and motivate cross-functional and client-side teams through influence rather than formal authority.

Key Responsibilities

Area

Responsibilities

Client & Stakeholder Management

•        Manage relationships with internal and external stakeholders, keeping them informed of progress and issues, managing expectations and satisfaction across all project requirements to build positive references and success stories.

•        Communicate a clear vision of each LMS implementation's objectives and motivate the project team to achieve them; create a project environment that enables peak performance.

Project Planning & Delivery

•        Plan and manage the execution of LMS implementation projects across the full lifecycle, from initiation through to close.

•        Coordinate configuration, data and content migration, integrations, and user acceptance testing (UAT) with technical, instructional design, and client teams.

•        Ensure proper use of methodology, tools, procedures, and governance to best meet project objectives.

•        Proactively identify changes in scope and work with stakeholders to reassess and amend scope, budget, and timeline as needed.

Financial & Commercial Management

•        Manage the financial aspects of each project, including budgeting and estimate-to-actual variance.

Risk & Governance

•        Analyse risk, establish contingency plans, and identify trigger events for risk-mitigating action.

•        Escalate issues early to account management or delivery management.

•        Ensure adherence to enterprise project management methodology, standards, and processes.

Team Leadership & Mentorship

•        Lead and motivate matrixed project teams without formal reporting authority, setting a clear direction and holding contributors accountable to project commitments.

•        Mentor project team members on project management methodology, standards, and best practice.

Person Specification

Requirement (*essential)

•        Bachelor's degree with a total of 8–12 years of professional experience.

•        Minimum 5 years of project management experience delivering projects – ideally including LMS, software, or other technology implementations – using a formal project management methodology.

•        Proficiency with project management methodologies and tools, with good understanding and experience of both traditional (waterfall) and Agile approaches.

•        Working knowledge of Learning Management System (LMS) implementation processes, such as platform configuration, data/content migration, third-party integrations, and user acceptance testing.

•        A clear vision of what determines a successful project for both the customer and the enterprise.

•        Adaptability and flexibility to manage deadline pressure, ambiguity, and change.

•        Ability to negotiate consensus among diverse groups, including outside the formal reporting structure – essential given this role delivers through influence rather than direct authority.

•        Conceptual, analytical thinking and decision-making skills.

•        Strong interpersonal and communication skills; the ability to work well with people from different disciplines and communicate effectively with senior management, clients, peers, and team members.

Desirable skills

•        PMP, PRINCE2, or other recognised project management certification.

•        Demonstrated experience building and leading project teams in a matrixed environment, even without formal line-management authority.

•        Familiarity with eLearning and instructional design workflows, and experience collaborating with Learning & Development or content teams.

Values & Behaviours

Value

Behaviours

Be Curious

•        Seeks to understand each client's business, learning objectives, and the commercial drivers behind the LMS implementation.

•        Asks thoughtful questions that surface risk early and challenge assumptions about scope, timeline, and requirements.

•        Embraces new project management tools, LMS technologies, and ways of working.

Provide Insane Customer Service

•        Delivers timely, accurate project updates that give clients and internal stakeholders genuine confidence in delivery.

•        Anticipates stakeholder needs and proactively offers clarity and solutions before issues escalate.

•        Maintains a service mindset even under deadline pressure.

Act Like It's Your Own Business

•        Demonstrates strong ownership, accountability, and commercial judgement across every project.

•        Treats budget, timeline, and risk with the care and scrutiny of an owner.

•        Challenges inefficiency, ambiguity, and scope creep.

Go Above and Beyond

•        Consistently delivers high-quality outcomes, especially during critical implementation milestones and go-live.

•        Steps in to support colleagues and cross-functional teams when needed.

•        Shows resilience, adaptability, and a willingness to solve complex problems.

Be a Team Player

•        Builds strong, trusting relationships across client, delivery, and technical teams – leading through influence rather than authority.

•        Fosters a culture of collaboration, transparency, and shared accountability within matrixed project teams.

•        Supports capability development across the wider project management community.