Project Manager

We are looking for a Project Manager to lead the successful delivery of client engagements from kickoff to completion. You will play a central role in coordinating teams, managing scope and timelines, and ensuring an excellent client experience.

As the primary point of contact during project execution, you will balance operational rigor with strong stakeholder management, while contributing to the continuous improvement of our delivery practices.

Project Management

• Contribute to the definition and review of Statements of Work (SoW) to ensure clarity, feasibility, and delivery readiness
• Support engagement planning and ensure smooth project kickoff after client signature
• Manage project scope, timelines, risks, and issues proactively
• Own end-to-end project delivery, ensuring projects are completed on time, within scope, and within budget
• Provide regular status updates, reports, and insights to clients and internal stakeholders
• Maintain accurate and up-to-date project documentation aligned with internal standards

Delivery & Resource Management

• Plan and allocate resources effectively, matching consultants’ skills with project needs
• Take into account team members’ development goals and competencies
• Coordinate with local, regional, and global teams to secure the right expertise
• Manage external vendors when required, ensuring compliance with internal processes
• Apply governance frameworks, tools, and delivery best practices

Client Engagement

• Act as the main point of contact for clients throughout project execution
• Build and maintain strong client relationships
• Manage client expectations, issues, and escalations
• Gather feedback and drive continuous improvement in client satisfaction
• Lead post-project reviews to identify successes and improvement areas

Financial Management

• Monitor project budgets, margins, and resource utilization
• Track time spent vs. estimates and escalate deviations when needed
• Provide transparent financial reporting to clients and internal teams

Continuous Improvement

• Contribute to improving delivery processes, tools, and methodologies
• Stay up to date with project management best practices and industry trends
• Obtain and maintain relevant certifications (e.g., Atlassian certifications)

🤝 Your Stakeholders

You will collaborate closely with:

• Delivery Manager (your manager)
• Consulting teams
• Sales team
• Practice leaders
• Finance team
• Other Project Managers
• Customers

You ideally have between 5 to 10y of experience in a Professional Services or delivery environment, within a software vendor or consulting firm, and have a proven track record in managing end-to-end projects, including fixed-price engagements.

You are comfortable handling multiple projects simultaneously, balancing priorities while ensuring high standards of delivery, client satisfaction, and financial performance.

Experience with the Atlassian ecosystem is a strong nice to have 

You bring a strong foundation in project financial management, with the ability to monitor budgets, margins, and forecasts, and to take corrective actions when needed.

Experience in one or more of the following areas is a strong plus:

• IT Service Management (ITSM)
• Project & Portfolio Management (PPM)
• Integration (Infrastructure and/or Software)
• Cloud Migration 

You are known for your structured and pragmatic approach, your ability to anticipate risks, and your proactive mindset in driving solutions and resolving issues.

You have excellent communication and stakeholder management skills, enabling you to interact effectively with clients, internal teams, and leadership, even in complex environments.

You are familiar with frameworks (Agile, Lean, Kanban...) and/or structured delivery methodologies, and you are comfortable adapting your approach depending on project context.

If you’re a results-driven project leader who thrives in a dynamic, client-facing environment,  we’d love to hear from you.

Languages & Location 

You speak English fluently. 

This role is open to candidates based in Senegal and can be performed fully remotely.

What We Offer — Employee Perks & Benefits