Program Principal (Data AI/ML)

Think of TEKsystems Global Services (TGS) as the growth solution for enterprises today. We unleash growth through technology, strategy, design, execution and operations with a customer-first mindset for bold business leaders. We deliver cloud, data and customer experience solutions. Our partnerships with leading cloud, design and business intelligence platforms fuel our expertise. We value deep relationships, dedication to serving others and inclusion. We drive positive outcomes for our people and our business, and we stay true to our commitments and act in harmony with our words. We exist to create significant opportunity for people to achieve fulfillment through career success.

Ready to join us? Here’s what the opportunity supported through our TGS Talent Acquisition Team requires:

The Sr.-Lead-Chief Solution/Practice Architect (SSA / SPA) position is a leadership position in the organization which is responsible for managing multiple sales opportunities and account teams/programs. The SSA/SPA provides sales and solution, and/or delivery assurance of services for clients through a range of internal and external functions in the following areas: Solution, Account Interaction, Service Design Development, Service Delivery, Practice Delivery, and Practice pipeline responsibilities. This position is distinguished from junior Solution/Practice Architect positions by two main points: 1) by the nature of the engagements or programs involved; deal sizes range from transactional solutions of < $1M to multi-year outsourcing solutions of > $25M and are typically complex, cross-practice solutions, employing multiple technologies and/or platforms/tools; 2) by the breadth and width of knowledge and experience not just within a particular subject matter but the ability and experience to examine a solution opportunity at a more strategic and holistic level. As the third level of Architect position, an SSA / SPA is expected to have the experience and background to perform all the duties described below for engagements that are focused on solution/delivery management within the enterprise and specific subject matter areas, resource identification and allocations, contract attributes and costing, customer interaction, and other key aspects of solution-based managed services. For an SSA / SPA, these engagements will typically be a solution for a North America customer or at the customer location, usually North American based. They are expected to have the necessary extensive experience and level skills required for complex deliverable-based, fully outsourced, or extremely large scale engagements or programs and lead/influence the solutions/delivery effort to a larger cross-functional solution. This role may require up to 75% travel.

ESSENTIAL FUNCTIONS

• Solution Development / Delivery

• Gain a clear understanding of customers’ strategic business requirements and their inter-connected technical requirements.

• Understand, develop, and mature the solution design by collaborating with customers and stakeholders to manage their expectations and resolve sales, stakeholder, and delivery issues in a timely manner.

• Facilitate internal communication and assembly of a delivery team for new engagements to include practice support, delivery (regional and/or practice), and account team members.

• Lead and influence both internal and external stakeholders toward a technically sound solution that meets the customers’ expectations for cost and risk considerations.

• Perform various interactive sessions with external customers to develop a strategy for solution acceptance and understanding; expanding the customer’s perception of possible approaches.

• Consolidate solution status and proposed costing information across the project stakeholders.

• Ensure sales/solution/delivery escalation procedures are addressed and communicated to client, consultants, and managers.

• Implement knowledge management strategy and communicate process and procedures for knowledge transfer from sales/solutions to delivery.

• Perform sales/solutions/delivery risk and opportunity issue management and facilitate issue resolution with proper notification to all affected parties.

• Identify and coordinate the solution/delivery change control process.

• Provide extensive technical guidance and leadership to influence the internal and external stakeholders to understand the larger solutions context and risk considerations.

• Identify and capitalize on additional opportunities as they arise within the customer environment and address as part of the ongoing sales cycle.

• Practice & Product Line Management

• Perform periodic practice pipeline and opportunity analysis, product line review, and solution “health checks” with practice and delivery resources.

• Examine customer reference-ability and establish on-going relationships with the customer and account team members.

• Refine practice pipeline and product line attributes based upon metrics and analysis as well as overall fit within the marketplace and technological changes.

• Support the development and execution of an Account Strategy in collaboration with internal stakeholders.

• Lead, develop, mature, and advance a practice set of service offerings, specific product lines, the related solutions, and inter-practice coordination; be the thought leader and subject matter expert within the practice and be recognized as such within TGS.

• Based upon changing technical and market conditions, provide leadership and guidance on developing services and offerings.

• Management Responsibilities

• Understand and manage customer requirements (solution and environmental factors) to ensure contract understanding and acceptance for deliverables, cost, contract type, timeline, risk and assumptions, and customer satisfaction.

• Ensure solution/delivery methodology is understood by team from opportunity assessment to project closeout; sales to delivery knowledge transfer.

• Lead and coordinate cross-practice solutions and delivery roles and responsibilities, project phases, and deliverables.

• Financial and contractual responsibility for engagement profitability.

• Maintain awareness for additional business opportunities and support pursuit of future business through quality results and escalation to internal stakeholders when additional business opportunities may present themselves.

• Ensure Sales and Solutions management methodology is followed on all client opportunities.

• Mentor, manage and develop product/project team members. Team size varies from 3 team members up to >15 team members.

• Conduct annual reviews and provide feedback throughout the year on employee performance where required.

• Ensure Human Resources policies and procedures are communicated and executed according to internal and consultant HR policies.

Work Experience

• 15+ years’ experience in information technology and/or professional services, with emphasis on subject matter expertise; enterprise level integration experience and knowledge required.

• Extremely deep and broad technical experience in the subject matter area.

• Experience in developing solutions, delivering and administrating client professional services agreements including the change management process.

• Frequent interactions with external customers at the CXO level; normal level of interactions is the CXO level; established consulting and interpersonal skills with 15+ years’ experience

• 15+ years in IT service management/project management providing solution development and daily sales/solutions oversight within a professional services environment or equivalent, relevant experience in managing resources in appropriate environment.

• IT Experience: Consultant, Architect, Enterprise Architect, Business Analyst, Development, or other IT experience.

• Relevant certifications in the subject matter area(s); expected > 5 current and relevant certifications

• Sufficient understanding of Services Outsourcing, PMI PMBOK. PMP, IAOP (Outsourcing Professional), or other relevant certification a plus related to the subject matter area.

This is a Permanent position based out of Hanover, MD.

The pay range for this position is $160000.00 - $225000.00/yr.

Individual compensation offered for this position within this range will depend on many factors, including qualifications, skills, relevant experience, job knowledge, geographic location, internal equity, and other pertinent job-related factors.

We reserve the right to pay above or below the posted wage based on factors unrelated to sex, race, or any other protected classification. Additional earnings may be available through incentive programs like annual bonuses, profit sharing, etc. Our full-time, internal employment benefits include the following: • Medical, Dental, and Vision • Critical Illness, Accident, and Hospital • 401(k) Retirement Plan – Pre-tax and Roth post-tax contributions available • Life Insurance (Voluntary Life and AD&D for employee and dependents) • Short and Long-Term Disability • Health Spending Account (HSA) • Transportation Benefits • Employee Assistance Program • Time Off/Leave (PTO, Vacation or Sick Leave)

This is a fully remote position.

This position is anticipated to close on Sep 23, 2026.

About TEKsystems

We're partners in transformation. We help clients activate ideas and solutions to take advantage of a new world of opportunity. We are a team of 80,000 strong, working with over 6,000 clients, including 80% of the Fortune 500, across North America, Europe and Asia. As an industry leader in Full-Stack Technology Services, Talent Services, and real-world application, we work with progressive leaders to drive change. That's the power of true partnership. TEKsystems is an Allegis Group company.

The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.

About TEKsystems and TEKsystems Global Services

We’re a leading provider of business and technology services. We accelerate business transformation for our customers. Our expertise in strategy, design, execution and operations unlocks business value through a range of solutions. We’re a team of 80,000 strong, working with over 6,000 customers, including 80% of the Fortune 500 across North America, Europe and Asia, who partner with us for our scale, full-stack capabilities and speed. We’re strategic thinkers, hands-on collaborators, helping customers capitalize on change and master the momentum of technology. We’re building tomorrow by delivering business outcomes and making positive impacts in our global communities. TEKsystems and TEKsystems Global Services are Allegis Group companies. Learn more at TEKsystems.com.

The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.

San Francisco Fair Chance Ordinance: Pursuant to the San Francisco Fair Chance Ordinance, for all positions located in the city and county of San Francisco, we will consider for employment qualified applicants with arrest and conviction records.

Massachusetts Lie Detector: It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.

Use of Artificial Intelligence (AI): We may use Artificial Intelligence (AI) to support parts of our hiring process, including sourcing, screening, and evaluating candidates. AI helps assess applications and qualifications, but final decisions are made by our hiring team. By applying, you acknowledge and agree that your application may be reviewed using AI tools.