Manager - Sales and Revenue Operations

A Career at HARMAN

As a technology leader that is rapidly on the move, HARMAN is filled with people who are focused on making life better. Innovation, inclusivity and teamwork are a part of our DNA. When you add that to the challenges we take on and solve together, you’ll discover that at HARMAN you can grow, make a difference and be proud of the work you do every day.

A Career at HARMAN Automotive

We’re a global, multi-disciplinary team that’s putting the innovative power of technology to work and transforming tomorrow. At HARMAN Automotive, we give you the keys to fast-track your career.

• Engineer audio systems and integrated technology platforms that augment the driving experience.
• Combine ingenuity, in-depth research, and a spirit of collaboration with design and engineering excellence.
• Advance in-vehicle infotainment, safety, efficiency, and enjoyment

About the Role

Harman Automotive Services is looking for a Manager – Sales and Revenue Operations to join the Automotive Services Business Operations team. 

This role focuses on planning, process optimization, operational control, and complex issues handling, while execution is carried out through specialized sub-teams. It mainly enables revenue achievement and operation efficiency through sales operation planning, process optimization, data-driven insights and cross-departmental collaboration.

What You Will Do

Data-Driven Sales Support and Decision Making

• Develop and maintain performance dashboards and recurring analyses.
• Identify business growth opportunities and risk points.
• Provide data-driven insights to enhance decision-making.
• Support translating strategic priorities into actionable sales plans.
• Offer a decision-making basis for sales strategies, channel optimization, and execution priorities through in-depth data analysis

Sales Operation Process and System Management

• Design, document, and continuously improve sales processes and SOPs; monitor adherence and effectiveness.
• Oversee the management and enhancement of local sales tools, including SFDC and data analytics platforms, to support refined sales management.

Targets, Forecasting & Resource Allocation

• Collaboratively oversee the annual/monthly sales planning rhythm with Finance and Sales leaders.
• Cascade targets to verticals/teams/individuals and define assessment standards.
• Establish a consistent sales forecasting rhythm and enhance forecast accuracy and transparency.
• Coordinate sales resource allocation to maximize ROI and productivity.

What You Need to Be Successful

• Educational Background: Bachelor's degree or above, majoring in business administration or related fields is preferred.
• Work Experience: More than 10 years of sales operation management experience. Candidates with experience in Software Services companies are preferred.
• Functional Mastery: End to end sales operations (planning/forecasting, process/SOPs, SFDC utilization, reporting).
• Analytics: Proficient in data modeling and analysis; able to translate insights into actionable recommendations.
• Leadership: Strong strategic planning, cross functional coordination, and resource orchestration skills; change management mindset.
• Behaviors: Results-oriented, with acute data insight and risk awareness, and outstanding communication.
• Language: Fluent spoken and written English.

Bonus Points if You Have

• Experience in working within an Automotive OEM or Tier-1 supplier in the Automotive industry.
• Experience in using AI tools to maximize efficiency in Business Operations and Workforce Management

What Makes You Eligible

• Willingness to travel.
• Willingness to work in an office.
• Any offer of employment is conditioned upon the successful completion of a background investigation.

What We Offer

• Flexible work environment, allowing for full-time remote work globally for positions that can be performed outside a HARMAN or customer location.
• Access to employee discounts on world-class Harman and Samsung products (JBL, HARMAN Kardon, AKG, etc.)
• Extensive training opportunities through our own HARMAN University
• Competitive wellness benefits
• Tuition reimbursement
• “Be Brilliant” employee recognition and rewards program.
• An inclusive and diverse work environment that fosters and encourages professional and personal development.

HARMAN is proud to be an Equal Opportunity / Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, gender (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics.