The Key Account Manager is responsible for managing and developing B2B customer relationships to achieve sales targets and operational excellence. They will negotiate commercial terms, coordinate brand activations, and monitor market performance to drive revenue growth.
Join us!
About the Role
The Key Account Manager is responsible for managing and developing Orien Trade’s key B2B customer relationships within the German and Benelux regions. The role focuses on achieving sales targets, ensuring operational excellence, and strengthening long-term strategic partnerships with retailers, distributors, and e-commerce partners.
The position combines commercial planning, market development, and day-to-day account management. It requires a proactive and structured approach to drive revenue growth, secure brand visibility, and ensure that Orien Trade’s beauty portfolio is effectively represented in the local market.
Key Responsibilities
Manage and grow key B2B customer relationships, ensuring sales and partnership objectives are achieved
Negotiate commercial terms, pricing and annual agreements with assigned accounts
Prepare and manage account sales plans, forecasts, performance reports and corrective actions
Develop account-specific strategies to increase sales and strengthen market presence
Identify and pursue new business opportunities and potential key accounts
Coordinate brand activations, campaigns, product launches and customer-facing events with marketing
Collaborate with logistics, supply chain and finance to ensure smooth account operations
Monitor product flow, stock levels and order accuracy for assigned customers
Provide customer, competitor and market insights to support commercial decision-making
Ensure account activities comply with applicable local business and retail regulations
Qualifications
Proven experience in sales, key account management, or business development, ideally in the beauty, FMCG, or retail sectors
Bachelor's degree (Master's beneficial) with strong academic background ideally in business industry
Strong understanding of retail operations, e-commerce, and distribution channels
Demonstrated success in building and maintaining long-term B2B relationships
Experience in brand activation, merchandising, or product launch coordination is an advantage
Fluent in English and German (minimum C1 level), additional languages beneficial
Who We're Looking For
Strategic, entrepreneurial and analytical mindset with strong problem-solving and initiative-taking capabilities
Excellent negotiation and communication skills, both verbal and written
Highly organized and detail-oriented with ability to manage multiple accounts simultaneously
Commercially focused and results-driven, with strong ownership of business outcomes
Structured and analytical, able to balance strategic thinking with operational follow-through
Communicates accurately and professionally, even under pressure
Curious and growth-minded, keeping up with beauty industry developments and market dynamics
Positive and collaborative work approach, contributing to a supportive and trust-based team culture
What We Offer
A key commercial role in a growing international beauty company
Ownership of key customer relationships and opportunities to directly influence business growth
Dynamic and entrepreneurial working environment
Exposure to international beauty brands, retail partners and markets
Close collaboration with cross-functional and international teams
Opportunities for professional growth and development within sales and account management
Flat organizational structure encouraging initiative, commercial thinking and ownership
About us
Orien Trade is a fast-growing player in the beauty retail space, bringing leading K-beauty and J-beauty brands to market and building long-term partnerships with retailers, distributors, and e-commerce players across the region. We're a flat, entrepreneurial organization where initiative is rewarded, and where our people are as much a part of our story as the brands we represent.
“I was the first applicant for a remote marketing position that got listed on the company website the same day I applied. Had an interview within 48 hours!”
— Sarah J.
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Marketing Manager
★★★★★
Verified
