Finnish Speaking Corporate Customer Advisor

Patrique Mercier Recruitment FR is delighted to present a terrific opportunity for a Finnish Speaking Corporate Customer Advisor. This role is perfectly suited for individuals who are passionate about providing outstanding customer support and are eager to excel in a corporate environment that values client satisfaction and professionalism.

Responsibilities

• Offer exceptional support to Finnish-speaking corporate clients through various communication channels, including phone, email, and live chat.
• Respond to customer inquiries regarding corporate accounts, product information, and service issues effectively and efficiently.
• Develop and maintain strong relationships with clients, ensuring their needs are met with care and expertise.
• Educate corporate customers about the company's products and services to enhance their overall experience and satisfaction.
• Document all customer interactions and manage inquiries using the CRM system for accurate tracking and reporting.
• Work collaboratively with sales and technical support teams to resolve issues and enhance service delivery.
• Gather and analyze customer feedback to identify areas for service improvement.

Requirements

• Fluency in Finnish and English, both written and spoken.
• Experience in customer service, particularly in a corporate or B2B environment.
• Strong understanding of corporate customer needs and a professional demeanor in service delivery.
• Excellent communication and interpersonal skills, demonstrating a commitment to customer satisfaction.
• Proficiency in customer service software and the Microsoft Office Suite.
• Ability to analyze problems and implement effective solutions in a fast-paced environment.
• Willingness to work flexible hours, including evenings and weekends as necessary.

Benefits

1. Competitive Monthly Salary
2. Monthly Performance Bonus
3. Fully Paid Training
4. Fully Paid Relocation Package ( Flight, Airport Transfer And Hotel )
5. Health Insurance
6. Private Health Insurance
7. 2 Extra Salaries Per Year
8. And Much More...