Please mention DailyRemote when applying
Match your resume skills with our AI powered skill match!
Upload your resume and we draft a letter for this exact role, tailored to what it asks for.
Guide customers through onboarding, implementation, and ongoing technical support to ensure product success. Build and maintain strong client relationships while acting as a brand ambassador.
ATTENTION MILITARY AFFILIATED JOB SEEKERS - Our organization works with partner companies to source qualified talent for their open roles. The following position is available to Veterans, Transitioning Military, National Guard and Reserve Members, Military Spouses, Wounded Warriors, and their Caregivers. If you have the required skill set, education requirements, and experience, please click the submit button and follow the next steps.
This is a remote role, but the following locations are excluded:
OCONUS | California | Denver, CO | District of Columbia | Illinois | Montana | North Dakota | Rhode Island | Seattle, WA
You will guide customers through every step of their journey - from onboarding and initial implementation to ongoing technical support and account management. By serving as a trusted advisor, you will help our clients leverage our product to grow their businesses while building long-lasting relationships.
Day in the Life
Act as a Brand Ambassador: Serve as the go-to contact for customers, guiding them through implementations and product features with empathy and care.
Guide Onboarding & Training: Deliver basic training and structured onboarding to empower clients to use our platform to its full potential.
Provide Technical Support & Advice: Solve technical challenges proactively and offer actionable advice to ensure client growth and satisfaction.
Build Account Relationships: Develop strong connections with your portfolio of clients, ensuring they feel supported and valued at every stage.
Collaborate Across Time Zones: Work hand-in-hand with distributed team members globally, applying your self-starter spirit to ensure customer expectations are consistently met.
Continuous Skill Progression: Continuously expand your platform expertise to transition seamlessly from a guided learner to a confident subject-matter expert.
#LI-Remote
Must-Haves
High Emotional Intelligence: Demonstrated empathy, kindness, and patience in all customer interactions.
Customer Service Experience: Previous hands-on experience in customer-facing roles (e.g., retail, sales, hospitality, or client support).
Proactive Problem Solver: An independent self-starter who takes initiative and approaches challenges with curiosity.
Distributed Team Skills: Ability to work effectively and autonomously within a remote team spread across multiple time zones.
Communication Skills: Strong written and verbal communication skills to clearly articulate platform concepts.
Organizational Abilities: Excellent time management and organizational skills to prioritize client needs.
Growth Mindset: A natural curiosity and enthusiasm for learning new tools and platforms every day.
Equipment is not provided. Candidates are required to have their own laptop or desktop. Noise-cancelling headphones are recommended
Position Details
Pay Rate: $19/hour
Start Date: September 2026
Schedule:
Training: 9am - 5pm EST/CST | Monday - Friday
Post-Training Schedules: 9am - 5pm EST/CST | Monday - Friday
What's in it for you?
100% remote
Health | Dental | Vision Insurance enrollment
Short-Term Disability | Long-Term Disability
Life Insurance
PTO
Yuna Health
EAP
401k
Perkspot
Compliance & Eligibility
Background & Screenings: Successful candidates must complete and pass a background check prior to their start date.
Verification: In compliance with federal law, all persons hired will be required to verify identity and eligibility to work in the United States and to complete the required employment eligibility verification form upon hire.
Work Environment: Because this is a remote work role, you must have a private, dedicated workspace that enables you to work independently and without interruptions.
Due to specific position requirements, we cannot hire from the following locations for this opportunity: OCONUS | California | Denver, CO | District of Columbia | Illinois | Montana | North Dakota | Rhode Island | Seattle, WA
Stop the endless job search. Our AI finds and applies to the best jobs for you.
Featuring 215,281+ Jobs in Sales
Answer easy questions
215,281+ jobs across 15+ categories
Get your best job matches
Only hand-screened, legit jobs
Find a remote job faster
No ads, scams, or junk
“I was the first applicant for a remote marketing position that got listed on the company website the same day I applied. Had an interview within 48 hours!”
— Sarah J.
·
Marketing Manager
★★★★★
Verified
