Credential Evaluator, Senior Undergraduate International

Job Profile:

Admission Counselor Assistant 3 Non-Exempt

Job Family:

Student Recruitment and Admission

Time Type:

Full time

Apply before 11:59 PM Arizona time the day before the posted End Date.

Minimum Qualifications:

High School Diploma and three years (3) experience appropriate to the area of assignment/field; OR, Any equivalent combination of experience and/or training from which comparable knowledge, skills and abilities have been achieved.

Job Profile Summary:
Conducts the evaluations of admission applications as well as transfer credit evaluation.

Job Description:

Position Salary Range: $22.45 per hour

At Arizona State University, we measure ourselves not by whom we exclude, but rather by whom we include and how they succeed.

In Admission Services, we are passionate about helping students find their right university fit and working together as a team to achieve our enrollment goals. If you are solution-oriented, love helping people, believe in the transformative power of higher education and enjoy working in a fast-paced environment, then you will thrive in Admission Services.

The focus of this job is on producing high quality, detailed work based on established standards, guidelines and procedures. Precise, consistent work output is essential. The job requires patience and a willingness to handle and complete one task at a time. The job environment is stable, based on known relationships with people and well-defined processes. Job knowledge and competency is built through structured step-by-step training and positive, supportive coaching from management and peers. Communication with others is based on knowledge of repetitive job routines and procedures gained from sufficient on the job experience. Consistent, error free work based on defined regulations and standards are key measures of job performance success. The job environment promotes steady, methodical work output so that job routines can be completed on time and error-free. This position is designed to develop a valued technical and research expert, who, recognized and supported by management and a stable work environment, can deliver quality work on a consistent basis.

As a valued member of the Applicant Services team within Admissions Services, this position is responsible for the evaluation of international applicants, applicants with international credentials and applicants with US credentials to Arizona State University. This position is also responsible for processing I-20 documentation for F1 Visas. We will provide comprehensive training. Prior experience with international credential evaluation and/or I-20 processing is not required but preferred.

Essential Duties:

• Analyze and authenticate international academic records to determine institutional recognition, accreditation status, and comparability within the U.S. education system.

• Conduct course-by-course evaluations including credit conversion to U.S. semester units and calculation of cumulative grade point averages (GPA).

• Research international educational systems, grading scales, credential frameworks, and institutional recognition using authoritative sources (AACRAO, NAFSA, government education ministries, etc.).

• Document evaluation methodologies and maintain reference materials to ensure consistency and accuracy across credential evaluation staff.

• Review and evaluate immigration-related documentation to determine eligibility for issuance of Form I-20 in compliance with federal regulations governing F-1 student visas.

• Collaborate with admissions counselors, enrollment management leadership, and operational staff to support institutional enrollment objectives for undergraduate applicants, including international applicants and those presenting international credentials.

• Utilize enterprise systems including PeopleSoft and Salesforce CRM platforms to manage applicant records and support admissions processing workflows.

• Manage international student immigration documentation and processing through SUNAPSIS and AppXtender in support of I-20 issuance and compliance with SEVIS reporting requirements.

• Maintain accurate applicant records, evaluation notes, and documentation in accordance with federal regulations, including FERPA compliance.

• Generate reports and analyze student data using institutional systems and technology tools to support operational needs and decision-making.

• Provide administrative, operational, and technical support related to credential evaluation and admissions processing.

• Communicate with applicants, students, faculty, and campus departments regarding admissions requirements, credential evaluation outcomes, and international student documentation.

• Support students and colleagues from varied cultural and educational backgrounds in a service-oriented environment.

• Participate in professional development, staff meetings, and training sessions as assigned.

• Work collaboratively with team members and cross-departmental staff.

• Perform additional duties as assigned to support the mission and goals of the admissions office and university.

Desired Qualifications:

• Experience evaluating international academic credentials and applying recognized credential evaluation methodologies.

• Knowledge of international education systems, grading scales, and institutional recognition.

• Familiarity with federal regulations for international students (SEVIS, F-1 visa requirements).

• Experience with admissions policies, procedures, and enrollment management practices.

• Ability to work effectively in a fast-paced, deadline-driven environment.

• Strong analytical and research skills; able to interpret complex academic records.

• Evidence of effective communication and interpersonal skills.

• Ability to explain evaluation decisions and admissions requirements.

• Strong time management and organizational skills with ability to maintain attention to detail in high-volume settings.

• Experience with systems such as PeopleSoft, Salesforce, SUNAPSIS, SEVIS, or similar.

• Advanced proficiency in Microsoft Office and data management tools.

• Ability to collaborate across departments and work with varied populations.

• Must be authorized to work in the U.S. without employer sponsorship.

Working Environment:

• Activities are performed in an environmentally controlled office setting subject to extended periods of sitting, keyboarding and manipulating a computer mouse.

• Required to stand for varying lengths of time and walk moderate distances to perform work.

• Occasional bending, reaching, lifting, pushing and pulling up to 25 pounds.

• Regular activities require the ability to quickly change priorities, which may include and/or are subject to resolution of conflicts.

• Communicate to perform essential duties.

Department Statement:

In support of the university’s mission and goals, Academic Enterprise Enrollment advances awareness of Arizona State University as the New American University through data-informed strategies that enroll and support a student population reflective of its vision across campus and digital immersion environments. AEE brings professionalism and discipline to the formulation of enrollment strategy and the refinement of enrollment processes, and is an effective collaborator with our college and school colleagues and other enrollment partners within the Academic Enterprise, the Knowledge Enterprise, the Learning Enterprise and EdPlus. AEE comprises the following units: Enterprise Communications; Academic Enterprise Enrollment Solutions; Admission Services; Financial Aid and Scholarship Services; the International
Students and Scholars Center; the Pat Tillman Veterans Center; Technology and Data Solutions; and University Registrar Services.

Academic Enterprise Enrollment core values:
● Make the human connection: We commit to listen, offer empathy and show compassion.
● Drive success with teamwork: We solve problems with collaboration and creativity.
● Promote a thriving community: We recognize work-life balance and embrace our idividual differences.
● Go above and beyond: We share our time, talents and expertise to make an impact in all that we do.
● See the extraordinary through our efforts: We support those who are pursuing their dreams.
● Lead with respect and positive intent in every situation: We communicate openly, genuinely and with transparency.

ASU offers an array of employee benefits, including reduced tuition for employees, their spouses and dependents; competitive rates for health and life benefits; a wellness program; disability and leave program; paid holidays; and retirement programs. Visit https://cfo.asu.edu/hr-benefits for further details, as well as https://cfo.asu.edu/hr-applicant for a message from ASU President Michael M. Crow to future ASU employees.

Driving Requirement:

Driving is not required for this position.

Location:

Off-Campus: Other AZ Locations

Funding:

No Federal Funding

Instructions to Apply:

Current employees, student workers seeking staff opportunities, and students applying for student worker positions must apply directly through the Workday Jobs Hub.

Please use the link below to log in using single sign-on.

https://www.myworkday.com/asu/d/inst/1$9925/9925$25641.htmld

To be considered, your application must include all of the following attachments:

• Cover letter

• Resume or CV

Multiple documents may be uploaded in the attachments section. Alternatively, applicants may combine all required materials into a single PDF for submission. Please ensure uploaded documents are clearly labeled and include your name.

Please ensure your resume includes all employment information in month and year format, for example 6/04 to 8/14, along with job title, job duties, and employer name for each position. Your resume should clearly demonstrate how your experience and background meet the minimum and desired qualifications for this position. Incomplete applications or missing required materials may not be considered.

Important: Do not withdraw your application to make edits. Once an application is withdrawn, it cannot be edited, reactivated, or replaced with a new submission. If you have questions or need assistance, please contact The Office of Human Resources Talent Acquisition before the posting close date.

Graduate Assistant, Intern and part-time positions are counted as half time for experience equivalency, meaning one year equals six months of experience.

Only electronic applications will be accepted for this position. By submitting an application, you confirm that the information provided is accurate and complete.

ASU Statement:

Arizona State University is a new model for American higher education, an unprecedented combination of academic excellence, entrepreneurial energy and broad access. This New American University is a single, unified institution comprising four differentiated campuses positively impacting the economic, social, cultural and environmental health of the communities it serves. Its research is inspired by real world application blurring the boundaries that traditionally separate academic disciplines. ASU serves more than 100,000 students in metropolitan Phoenix, Arizona, the nation's fifth largest city. ASU champions inclusive excellence, and welcomes students from all fifty states and more than one hundred nations across the globe.

ASU is a tobacco-free university. For details visit https://wellness.asu.edu/explore-wellness/body/alcohol-and-drugs/tobacco

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, protected veteran status, or any other basis protected by law.

Notice of Availability of the ASU Annual Security and Fire Safety Report:

In compliance with federal law, ASU prepares an annual report on campus security and fire safety programs and resources. ASU’s Annual Security and Fire Safety Report is available online at https://www.asu.edu/police/PDFs/ASU-Clery-Report.pdf. You may request a hard copy of the report by contacting the ASU Police Department at 480-965-3456.

Relocation Assistance – For information about schools, housing child resources, neighborhoods, hospitals, community events, and taxes, visit https://cfo.asu.edu/az-resources.

Employment Verification Statement:

ASU conducts pre-employment screening which may include verification of work history, academic credentials, licenses, and certifications.

Background Check Statement:

ASU conducts pre-employment screening for all positions which includes a criminal background check, verification of work history, academic credentials, licenses, and certifications. Employment is contingent upon successful passing of the background check.

Fingerprint Check Statement:

This position is considered safety/security sensitive and will include a fingerprint check. Employment is contingent upon successful passing of the fingerprint check.