The Client Success Partner will identify, qualify, and convert new B2B sales opportunities while managing the full sales cycle from prospecting to closing. They will also maintain and grow existing client accounts by collaborating with internal teams to deliver tailored workforce solutions.
This is a remote position.
Client Success Partner | Remote
About PeoplePartners
Big opportunities. Great people. A career that keeps moving forward.
At PeoplePartners, we help businesses rethink how they build, manage, and grow their teams through smarter workforce solutions.
As a Great Place to Work® certified company, we're proud of our people-first culture, where fresh ideas are welcomed, collaboration comes naturally, and individual contributions make a difference.
Think global exposure, meaningful career growth, exciting business challenges, and a supportive team that knows how to work hard and celebrate wins together.
We're growing, and we're looking for two experienced Client Success Partners who are ready to create opportunities, build lasting relationships, and make a real commercial impact.
Sound like your kind of workplace? Keep reading!
Role Overview
Winning new clients is exciting. Turning them into long-term business partners? Even better.
We're looking for commercially driven Client Success Partners who know how to open doors, close deals, and build relationships that last.
This isn't a role where you simply manage accounts and wait for the next enquiry. We want someone who creates momentum, builds trust, and makes growth happen.
You'll take ownership of new B2B business acquisition and existing account growth, from leading discovery conversations and presenting tailored solutions to negotiating agreements and securing commercial opportunities.
You'll also collaborate with our recruitment, HR, operations, and workforce specialists to help clients solve business challenges through practical workforce solutions.
Your mission? Win new business, grow existing partnerships, and turn great conversations into lasting commercial success.
Key Responsibilities
Identify, qualify, and convert new B2B sales opportunities into client agreements.
Manage the sales cycle from prospecting and discovery through proposal development, negotiation, and closing.
Build and maintain relationships with business owners, executives, and senior decision-makers.
Conduct client discovery meetings to understand business requirements and workforce challenges.
Present tailored workforce solutions and commercial proposals to prospective clients.
Apply consultative selling techniques to address client needs and overcome objections.
Negotiate commercial terms within approved authority and secure client commitments.
Identify upselling, cross-selling, and account expansion opportunities.
Manage existing client accounts to support revenue growth, satisfaction, and retention.
Address client concerns, manage commercial challenges, and support the recovery of at-risk relationships.
Collaborate with recruitment, HR, operations, and workforce teams to deliver client solutions.
Maintain accurate CRM records, sales pipeline updates, and commercial activity reports.
Meet agreed new business acquisition, account growth, and client retention targets.
Requirements
Required Qualifications (Must-Have):
Minimum 5 years of relevant professional experience, with a proven track record in B2B sales, business development, or account management.
Demonstrated success in new business acquisition and closing B2B commercial opportunities.
Experience managing, growing, and retaining existing client accounts.
Strong consultative selling, negotiation, and objection-handling skills.
Experience engaging business owners, senior executives, and key decision-makers.
Ability to identify client needs and present practical business solutions.
Strong relationship management, stakeholder engagement, and commercial judgement.
Excellent spoken and written English communication skills.
Strong virtual presentation and business communication skills.
Practical experience using CRM systems, virtual meeting platforms, and business productivity tools.
Ability to manage sales pipelines, maintain accurate commercial records, and follow through on commitments.
Self-motivated, proactive, and accountable for achieving agreed sales and account growth targets.
Ability to collaborate effectively with cross-functional and geographically distributed teams.
Preferred Qualifications (Nice-to-Have)
Experience in BPO, offshore staffing, outsourcing, recruitment, or workforce solutions.
Background in professional services, business consulting, or complex B2B sales.
Experience working with Australian, New Zealand, or North American clients.
Experience managing multiple decision-makers and presenting solutions to senior executives.
Exposure to workforce planning, operational improvement, or business transformation.
Familiarity with Zoho CRM, structured sales reporting, and performance scorecards.
Experience using Microsoft Teams, PowerPoint, or digital sales communication platforms.
Don't tick every bonus box? That's okay! What matters most is your proven ability to win business, grow client accounts, and build relationships that deliver results.
Why Join PeoplePartners?
Your next career move should offer more than just another sales target. It should give you the opportunity to grow, make an impact, and build something meaningful. At PeoplePartners, we believe that when our people succeed, our clients and business succeed too. Here's what makes joining our team an opportunity worth exploring:
Great Place to Work® Certified Culture: Join a people-first workplace that values collaboration, respect, accountability, and meaningful contributions. Work with supportive teammates who take their responsibilities seriously without taking themselves too seriously.
Global Exposure and International Collaboration:Build valuable experience working with international business clients and geographically distributed teams. Expand your commercial perspective while developing relationships across different markets.
Career Growth and Development: Grow your capabilities in business development, consultative selling, negotiation, strategic account management, and commercial relationship building.
Continuous Learning Opportunities: Strengthen your professional skills through practical experience, knowledge sharing, cross-functional collaboration, and exposure to diverse business challenges.
Engaging and Collaborative Team Culture: Be part of a workplace that encourages open communication, constructive feedback, team engagement activities, shared achievements, and celebrating wins together.
Ownership, Autonomy, and Meaningful Impact: Take responsibility for commercial opportunities, contribute ideas, influence client outcomes, and play an active role in growing long-term business partnerships.
A Team That Supports Your Success: Collaborate with experienced recruitment, HR, operations, and workforce specialists who bring different expertise together to develop practical solutions for clients.
Apply now and join PeoplePartners as our next Client Success Partner. Let's build something worth being proud of!
Work Details
Employment Type:Full Time
Work Setup: Day Shift (AEST)
Benefits
Permanent Work-from-home setup.
Day Shift Schedule.
Company-provided equipment.
Secondary Wi-Fi Modem.
21 Leave Credits Annually - Leave benefits begin on Day 1.
“I was the first applicant for a remote marketing position that got listed on the company website the same day I applied. Had an interview within 48 hours!”
— Sarah J.
·
Marketing Manager
★★★★★
Verified
