Channel Account Manager, International Reseller Partners

Channel Account Manager, International Reseller Partners

Location: Remote Europe

About the Role

Neat is seeking a Channel Account Manager to manage and grow relationships with our most strategic international reseller partners.

In this role, you will serve as the primary point of contact for a portfolio of key reseller accounts across your region. You will be responsible for building strong partner relationships, leading joint business planning initiatives, driving partner engagement, and ensuring partners have the tools, resources, and support needed to successfully position and sell Neat solutions.

This is a highly collaborative and field-oriented role. You will work closely with teams across Channel, Sales, Marketing, and Operations to align partner activities with company objectives while identifying opportunities for growth and market expansion. The majority of your time will be spent engaging directly with partners through onsite meetings, business reviews, training sessions, and industry events.

Key Responsibilities

• Manage and develop a portfolio of strategic international reseller partners, building relationships at all levels—from operational contacts to executive stakeholders.

• Lead joint business planning initiatives and Quarterly Business Reviews (QBRs), establishing clear objectives, growth strategies, and measurable outcomes.

• Deliver partner enablement programs, including training sessions, product demonstrations, workshops, and onsite engagements to strengthen partner expertise and commitment to Neat.

• Drive adoption of Neat's partner programs, incentive structures, market development funds (MDF), deal registration processes, and go-to-market initiatives.

• Collaborate cross-functionally with Channel, Sales, Marketing, and Operations teams to ensure alignment on partner strategies and business priorities.

• Identify opportunities for revenue growth, market expansion, and increased partner engagement within existing accounts.

• Develop and maintain strong relationships with executive leaders and key decision-makers across partner organizations.

• Monitor partner performance, pipeline activity, and business metrics to support strategic planning and growth initiatives.

• Represent Neat at partner events, industry conferences, and customer-facing engagements.

• Travel regularly throughout your territory, with a strong emphasis on in-person partner engagement.

Qualifications

Required

• Proven experience in channel account management, partner management, business development, or a related channel-focused role.

• Experience managing reseller, distribution, or strategic partner relationships across multiple markets or regions.

• Strong commercial acumen with an understanding of channel economics, partner business models, and revenue growth strategies.

• Experience leading business reviews, account planning sessions, and partner development initiatives.

• Demonstrated ability to build trusted relationships with executive stakeholders and senior decision-makers.

• Track record of achieving or exceeding performance targets in a channel or partner-focused environment.

• Excellent communication, presentation, and relationship-building skills.

• Ability to operate effectively in a fast-paced, high-growth environment with evolving priorities.

Preferred

• Experience working with CRM and partner relationship management (PRM) platforms.

• Experience within the collaboration technology, SaaS, UCaaS, AV, or enterprise technology sectors.

• Additional language skills beyond English are a plus.

Who You Are

• Personable, professional, and relationship-driven.

• Highly organized with exceptional attention to detail.

• Adaptable and resilient, with a positive and solution-oriented mindset.

• Comfortable balancing multiple priorities while maintaining high-quality execution.

• Collaborative and team-oriented, with the ability to work effectively across departments.

• Process-oriented and able to consistently follow established procedures and best practices.

• Professional and confident in both virtual and in-person interactions.

• Reliable, accountable, and known for strong follow-through.

Why Neat?

Neat is a global company with employees and customers around the world. We embrace flexible, remote-first work and believe great talent can be found anywhere.

Our mission is to create simple, elegant video collaboration experiences that help people connect and work seamlessly, wherever they are. We use our own technology every day to demonstrate that great teamwork has no boundaries.

Join us and help shape the future of workplace collaboration.

Learn more at neat.no.