Business Development Manager

Summary:

Essential Duties & Responsibilities:

• Develop and execute a territory sales plan focused on new exterior-services opportunities throughout Texas. 

• Prospect and develop relationships with multi-site retail, restaurant, convenience store, commercial, and other local target customers. 

• Build a strong local network of facility management, construction, real estate, procurement, and operations contacts. 

• Conduct regular in-person prospecting, client meetings, property visits, networking events, and industry functions throughout the assigned territory. 

• Identify opportunities for recurring landscape maintenance, exterior maintenance, parking lot services, seasonal services, and exterior projects. 

• Develop opportunities from initial prospecting through qualification, solution development, proposal, negotiation, and close. 

• Maintain an active and qualified sales pipeline sufficient to achieve established new-business booking and revenue targets. 

• Conduct site walks and property assessments with Operations when necessary to understand client requirements and develop appropriate scopes and solutions. 

• Partner with Exterior Operations and Service Partner Management to confirm market coverage, provider capacity, pricing, scope requirements, and operational readiness before making commitments to prospective clients. 

• Develop and present proposals that clearly communicate MCS capabilities, service-delivery model, value proposition, pricing, and implementation approach. 

• Maintain consistent follow-up with prospects and establish defined next steps for active opportunities. 

• Utilize CRM and company sales processes to maintain accurate opportunity values, pipeline stages, next steps, expected close dates, and sales activity. 

• Identify market trends, competitive activity, customer needs, and emerging opportunities within the Texas exterior-services market. 

• Develop strategic relationships with property managers, facility managers, regional operators, general contractors, developers, and other potential referral sources. 

• Work collaboratively with MCS leadership and Operations to transition newly awarded business from Sales through implementation and ongoing service delivery. 

• Remain actively engaged during the initial implementation period to ensure client expectations established during the sales process are effectively transitioned to Operations. 

• Maintain relationships with newly acquired clients to identify additional locations, services, projects, and expansion opportunities.

Competencies:

• Strong new-business development and prospecting skills

• Demonstrated ability to develop relationships and open new accounts

• Strong understanding of solution-based selling

• Excellent client communication and interpersonal skills

• Ability to independently manage a geographic sales territory

• Strong negotiation and closing skills

• Ability to understand scopes of work, pricing, contracts, and implementation requirements

• Strong organizational and planning skills

• Results-oriented with demonstrated accountability for sales targets

• Ability to work collaboratively with Operations and other internal departments

• Strong written and verbal presentation skills

• Ability to identify client needs and translate them into practical service solutions

• Financial awareness with an understanding of revenue, pricing, and gross margin

• Ability to manage multiple opportunities and priorities simultaneously

• Proficiency with CRM platforms, Microsoft Excel, PowerPoint, Word, email, and related business applications

Education and Experience:

Physical Requirements and Work Content:

Work Environment:

Additional Comments: