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Business Development Manager
Remote, UK
ABOUT YOU
The position requires a confident, commercially focused and highly responsive individual who enjoys building relationships and turning opportunities into results. You will be proactive by telephone and face to face, able to communicate clearly and concisely, and comfortable engaging with busy technical and senior stakeholders.
You will bring proven sales or account management experience, ideally within contract laboratory testing or a related scientific or technical service. A technical laboratory background with a strong desire to move into sales may also be considered.
Required skills and experience:
- Proven experience in business development, sales or account management
- Experience developing sales pipelines and securing new business opportunities
- Ability to grow existing accounts through gap analysis, cross-selling and excellent customer care
- Strong commercial awareness with confident negotiation and influencing skills
- A proactive approach to telephone contact, customer meetings and relationship development
- Excellent communication, presentation and interpersonal skills
- Ability to understand customer needs and present appropriate technical or service-led solutions
- Strong organisational skills with the ability to prioritise and respond quickly
- Experience maintaining accurate customer and sales activity within a CRM system
- Self-motivated, results-driven and comfortable working remotely with regular UK travel
Desirable:
- Experience selling contract laboratory testing services
- Knowledge of food and/or water testing services and the UK food industry
- A scientific, technical or laboratory operations background
- Experience representing a business at exhibitions, conferences or networking events
ABOUT THE OPPORTUNITY
As Business Development Manager, you will develop new business opportunities while managing and growing existing customer accounts across our food and water testing services. You will build a strong pipeline, develop long-term relationships and ensure customers receive a responsive and high-quality experience.
Working closely with our operational, technical, customer service and marketing teams, you will develop tailored proposals, negotiate commercial terms and connect customers with the right testing solutions.
This is an excellent opportunity for an established laboratory sales professional, a strong account manager ready to broaden their business development remit, or a commercially minded laboratory professional seeking to move into a customer-facing career.
Key activities:
- Develop and maintain a strong sales pipeline through research, networking and prospecting
- Identify and secure new business opportunities within food and water testing
- Manage and develop existing customer accounts to maximise growth and retention
- Use gap analysis and customer insight to identify cross-selling opportunities
- Build a structured contact plan and meet priority customers regularly
- Prepare quotations and proposals and negotiate pricing and contract terms
- Achieve agreed sales, revenue and margin targets
- Maintain accurate customer records, opportunities and activity within the CRM system
- Work collaboratively with marketing, operational, technical and customer service teams
- Provide market intelligence, competitor insight and customer feedback
- Represent Intertek at industry exhibitions, conferences and networking events
- Deliver proactive communication and an excellent customer experience
WHAT WE OFFER
Join Intertek and become part of our global network of inspiring and entrepreneurial colleagues. We are a global family that values diversity and we thrive working together with precision, pace, and passion. We are working to make the world Ever Better, ensuring the quality, safety and sustainability of products and services used by millions of people around the world.
- Competitive salary/benefits
- Development and career opportunities around the Globe
- A varied, customer-facing commercial role within a highly motivated and collaborative team
We are an Equal Opportunity Employer and are committed to creating an inclusive workplace. We do not discriminate against applicants, and all qualified individuals will receive consideration for employment regardless of age, disability, gender reassignment, marriage or civil partnership, pregnancy or maternity, race, colour, nationality, ethnic or national origin, religion or belief, sex, or sexual orientation.
We are committed to fair and equitable pay and are proud to be a Real Living Wage employer, ensuring our colleagues are compensated in line with independently assessed living standards. We are also committed to providing reasonable adjustments throughout the recruitment process and employment to support candidates and employees with disabilities or special needs.
Intertek operates a preferred supplier arrangement, and we do not accept unsolicited approaches from agencies.
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